Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,106 Reviews)
Rating breakdown 2,106 reviews
5 Stars
1,574
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
94
91%of customers recommend this product.
(
1,414 out of
1,549)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
2
Bittersweet
on January 18, 2024
Posted by: HisMajesty302
[This review was collected as part of a promotion.] We have had nothing but issues with this product and no help from samsung, it's hard to keep clean , but when it's working right cooks great
Response from Samsung USBy Rainly, Samsung Care, January 23, 2024
Greetings,
We know that everyone wants their home's appliances to be spotless. Let us give you some tips.
I have shared some tips and tricks to clean the glass cooktop of our Samsung range at the link below. Kindly watch the video and click on the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the link above, I have shared the model's user manual, which can also help you clean the Samsung range using its special cleaning features. You can check it out on pages 43–49.
https://downloadcenter.samsung.com/content/UM/202401/20240112152313843/O_01._NE63A6511_AA_IB_FULL_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
We know that everyone wants their home's appliances to be spotless. Let us give you some tips.
I have shared some tips and tricks to clean the glass cooktop of our Samsung range at the link below. Kindly watch the video and click on the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the link above, I have shared the model's user manual, which can also help you clean the Samsung range using its special cleaning features. You can check it out on pages 43–49.
https://downloadcenter.samsung.com/content/UM/202401/20240112152313843/O_01._NE63A6511_AA_IB_FULL_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Great features like air fry
on January 18, 2024
Posted by: Mizjakeia
from Jacksonville, FL
[This review was collected as part of a promotion.] I brought this back on July 7th 2023. I love it. I can send the bake setting from my phone and all my brother have to do it hit start
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Gas smart stove
on January 18, 2024
Posted by: Cxander home
from Pennsylvania
[This review was collected as part of a promotion.] Don't like it at all gets dirty to past all the burners click while lighting one dont bake as well as a electric one
No, I would not recommend this to a friend.
Features
2
Design
2
Value
2
Response from Samsung USBy Rainly, Samsung Care, January 23, 2024
Greetings,
We appreciate you sharing your insights about the Samsung range. Let us help you.
I have shared some tips and tricks to clean the Samsung gas cooktop and some tips if the oven doesn't cook well at the links below. Kindly click on the embedded words inside the article.
How to clean the Samsung gas cooktop.
https://www.samsung.com/us/support/answer/ANS00049945/
Samsung oven temperature issues.
You can select the nearest issue by clicking the radio button.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Also, you can check the link below when all the burners spark if you are trying to light just one.
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
We appreciate you sharing your insights about the Samsung range. Let us help you.
I have shared some tips and tricks to clean the Samsung gas cooktop and some tips if the oven doesn't cook well at the links below. Kindly click on the embedded words inside the article.
How to clean the Samsung gas cooktop.
https://www.samsung.com/us/support/answer/ANS00049945/
Samsung oven temperature issues.
You can select the nearest issue by clicking the radio button.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Also, you can check the link below when all the burners spark if you are trying to light just one.
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressed after 1 month!
on January 18, 2024
Posted by: MichaelPVD
from Providence, RI
[This review was collected as part of a promotion.] My 11 year old oven died so I quickly needed a replacement around Christmas. I was amazed how many new features this oven has! I absolutely love the convection and air fry. It heats up very quickly (and even shows the temp during preheat) and is very quiet. And can we talk about the smart features?! It notifies my phone and Samsung TV when it's preheated or done. I can check the status or start it remotely on the app. And the app sends me weekly recipes to try... which I can then send to my oven to start baking! It's amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, it will save you time.
on January 18, 2024
Posted by: Moma Cooks
from Indianapolis, IN
[This review was collected as part of a promotion.] I purchased this range a few months ago and I love it. It has so many features that replaced three different appliances. It can bake bread, air fry and dehydrate. I am so happy I purchased this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and beautiful looking oven.
on January 18, 2024
Posted by: Love2cook
from Lawrenceville georgia
[This review was collected as part of a promotion.] I bought my stove a little over a month ago It has been an amazing purchase The Wi-Fi connectivity is awesome. You can see what you're still just doing when you are away from the house. If you have teenagers this is great. I also love that the oven has an air fryer. You can get things done a lot quicker and without the extra fat There are so many functions to this stove that it feels like cooking is very easy. The rapid boil is amazing. When you want to get your water boiling fast. The burners are big enough to fit large pans And having a convection feature on the
oven make it even better What? I love most about the oven and the stove is Howard looks. It is so clean. It looks beautiful. It's easy to clean also. The warming tray on the bottom actually works. It's not for just storing pans Another great feature is that you can set a timer on your phone. For how long you want your oven to be on, that's amazing.
oven make it even better What? I love most about the oven and the stove is Howard looks. It is so clean. It looks beautiful. It's easy to clean also. The warming tray on the bottom actually works. It's not for just storing pans Another great feature is that you can set a timer on your phone. For how long you want your oven to be on, that's amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on January 18, 2024
Posted by: Lisasal
from Texas
[This review was collected as part of a promotion.] I love it works great easy to clean with the self clean mode
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beauty
on January 18, 2024
Posted by: Sweet cook
from Cape Coral, Fl
[This review was collected as part of a promotion.] We really love the fresh new look. Can’t wait to use it again finding out something new every time. We have tried the air fryer and I think that’s going to be very nice when we have more experience with it. We have lots of positive feedback on the range and yes we are going to make it good. These days regrettably a use and care book does not come with the product so we have to experiment so we’re having a lot of fun with it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US