Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,432 out of
1,577)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
2
Digital Issues
on September 19, 2023
Posted by: Luv2cook
[This review was collected as part of a promotion.] Purchased this a year ago and there seems to be many issues with it. The air fry option and oven option, when I turn it on, will only allow the number 3 to be entered. So I have to set the temperature for 333 degrees, cancel the temperature and restart to get it to the correct temperature. Also, the SmartThings application has trouble communicating with the device. It works, it’s just not seamless.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Chrystel, SEA Care, September 22, 2023
Hi there,
We completely understand what you're dealing with, and we'd love to help you with this.
Functions that can be operated from the SmartThings app may not work smoothly if communication condition becomes poor or the product is installed in a place with a weak Wi-Fi signal.
We suggest browsing through the guide below for details to help you with the control panel from not responding.
Other buttons won't respond:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146319500, to help our team pull up your information.
Have a great day!
^Chrystel
We completely understand what you're dealing with, and we'd love to help you with this.
Functions that can be operated from the SmartThings app may not work smoothly if communication condition becomes poor or the product is installed in a place with a weak Wi-Fi signal.
We suggest browsing through the guide below for details to help you with the control panel from not responding.
Other buttons won't respond:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146319500, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Air fryer is such a good convenience having it
on September 19, 2023
Posted by: Capone
[This review was collected as part of a promotion.] Had this stove for a year now works perfect convert it into propane
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Good
on September 19, 2023
Posted by: Thoradicus
from Lubbock, Texas
[This review was collected as part of a promotion.] Couldn't give it a 5 because it only been 6 months but so far very pleased
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great stove for price
on September 19, 2023
Posted by: Vinsu
from Naples Florida
[This review was collected as part of a promotion.] this is a great stove! Great cooktop size, easy controls and looks!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Gas range cooks smoothly and efficiently
on September 19, 2023
Posted by: Love2cook
from jellico, Tennessee
[This review was collected as part of a promotion.] We Love our Samsung Gas range it makes for quick and easily controlled cooking.
Suggestions to make it better is to have a battery to keep the clock and electronics powered up through power outages.
Suggestions to make it better is to have a battery to keep the clock and electronics powered up through power outages.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Dependable
on September 19, 2023
Posted by: Raymond
from Florida
[This review was collected as part of a promotion.] I've been using my new Samsung Range daily for 6 months and find no problems with it's performance. The double burner footprints using a single control are at times confusing.
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!
on September 19, 2023
Posted by: Therm
[This review was collected as part of a promotion.] I purchased this range about a year ago, and I am absolutely glad I did!!
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung wifi air fryer oven/Range
on September 19, 2023
Posted by: Smooth
from Georgia
[This review was collected as part of a promotion.] Good range. I love that I can program the temperature from my phone by using smart things. Heats evenly and we love the air fryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US