Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,106 Reviews)
Rating breakdown 2,106 reviews
5 Stars
1,574
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
94
91%of customers recommend this product.
(
1,414 out of
1,549)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
3
Could have been better
on September 23, 2023
Posted by: Changma
[This review was collected as part of a promotion.] Love the way it cooks, but…hate the instructions (it’s easier to set from my phone) AND the fact that it’s advertised as including an air fryer but does not include the air fryer pan, and the pan is on back order seriously makes this one annoying item.
Response from Samsung USBy Chrystel, SEA Care, September 26, 2023
Greetings,
How you feel about the range is understandable. Let's get this taken care of, Changma.
The air fry tray should've been included upon purchasing this range model.
We would love to speak to you directly to discuss this further for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146333281, to help our team pull up your information.
Have a great day!
^Chrystel
How you feel about the range is understandable. Let's get this taken care of, Changma.
The air fry tray should've been included upon purchasing this range model.
We would love to speak to you directly to discuss this further for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146333281, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
I love all of the features.
on September 24, 2023
Posted by: Gail B
from Benton, AR
[This review was collected as part of a promotion.] I love my new stove. It has loads of options, Air fryer, convection oven and conventional oven. We bought this stove about 2 weeks ago. It has been a pleasure to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice looking
on September 27, 2023
Posted by: Lettybug
[This review was collected as part of a promotion.] It’s very nice but a little complicated when it comes to using the features it has. We have really enjoyed it. Just do your research on how to use the Different features.
Written by a customer while visiting Samsung US
Customer Rating
5
Our new Samsung range.
on October 10, 2023
Posted by: Mike R
[This review was collected as part of a promotion.] Great heat control. Fun to cook with. Looks awesome in our kitchen.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Burns everything
on October 24, 2023
Posted by: BurnEverything2023
Range works great, but oven burns everything. I guess it's going to take some time to get use to it.
Response from Samsung USBy SEA Care, October 25, 2023
Hi there,
We want to ensure that the oven cooks the dishes well. Let us help you improve the performance of the range.
Here is a link to help you with the oven. Please follow the steps and click the hyperlinks for further assistance.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146449988 to help our team pull up your information.
Have a great day.
^Aloe
We want to ensure that the oven cooks the dishes well. Let us help you improve the performance of the range.
Here is a link to help you with the oven. Please follow the steps and click the hyperlinks for further assistance.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146449988 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome range
on November 12, 2023
Posted by: Larry
from Deridder, La
[This review was collected as part of a promotion.] I love this range
Finally got an oven that can accommodate without having to cook things separately
The burners are powerful enough to get hot a lot faster
The features are amazing
Finally got an oven that can accommodate without having to cook things separately
The burners are powerful enough to get hot a lot faster
The features are amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but could use one addition
on November 14, 2023
Posted by: Erika enjoys Samsung
from Philadelphia, PA
[This review was collected as part of a promotion.] The stove is great. I love the air fry capability. My only recommendation is a way to alleviate the mess that can happen when you air fry. I'm not sure if a mesh dome or something of that sort can resolve that. I love to air fry different proteins and find that I have grease all over the window and door of the oven. That results in my cleaning it a lot. I dome or something mesh like that can withstand the oven would be great to keep the grease splatter to a minimum. These things are available with normal frying but not oven air frying.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cooktop is fantastic, the oven, not so much.
on November 16, 2023
Posted by: Lazerus
The cook top is fantastic. Everything you could ask for in a gas stove. The oven is another matter. Convection Bake, Convection Roast and Air Fry seem to all work exactly the same. It makes zero sense to me that there are 3 buttons that do the same thing. If you are looking for an oven where the heat source for Convection Roast is at the top of the oven, this one is not for you.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy SEA Care, November 17, 2023
Hi there, Lazerus.
Thank you very much for your observation of our range. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Thank you very much for your observation of our range. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Written by a customer while visiting Samsung US