Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
911
4 Stars
172
3 Stars
46
2 Stars
29
1 Star
48
91%of customers recommend this product.
(
784 out of
865)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Range is a great addition to my kitchen
on July 9, 2025
Posted by: Stormed42
from Charleston,I’ll
[This review was collected as part of a promotion.] This range is great. I immediately noticed it does not heat up my kitchen like my old one did. It does Not take long to preheat the oven. I am able to prepare meals a lot quicker. It looks great in my kitchen. I love the looks
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As advertised
on July 2, 2025
Posted by: Jonny
from Syracuse , NY
[This review was collected as part of a promotion.] The cooking range heats up fast. The oven is reasonably fast and maintains temperature. The app is helpful and lets you know when the oven is ready. It works as advertised.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Minor defects_ Check between Top side and oven
on June 30, 2025
Posted by: Ilhak
from Lagrange, GA
There are some minor defects. It's been two days since I purchased it.
So, I'm not sure if there are any other performance issues.
There is a gap between the top and the oven, and there is a bolt hole in the middle that is not fastened.
I reported it to the service chat, but since I did not choose the option to have it installed by a professional ($25), they told me to call an installer.
However, the installation is just connecting the power cord and plugging it into an outlet.
So, I'm not sure if there are any other performance issues.
There is a gap between the top and the oven, and there is a bolt hole in the middle that is not fastened.
I reported it to the service chat, but since I did not choose the option to have it installed by a professional ($25), they told me to call an installer.
However, the installation is just connecting the power cord and plugging it into an outlet.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
2
Response from Samsung USBy SEA Care, July 1, 2025
We understand your worries about the minor defects you're seeing in your new range, Ilhak.
You can contact our Support Team via the link below to speak with a live representative and receive additional assistance with your unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with the reference number (1149804212) to help our team locate your information when you message us.
Have a great day.
-John
You can contact our Support Team via the link below to speak with a live representative and receive additional assistance with your unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with the reference number (1149804212) to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on June 28, 2025
Posted by: Sebas
[This review was collected as part of a promotion.] No issues, works great. Samsung has the best products!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Expensive Paperweight
on June 23, 2025
Posted by: Alienbaldman
from Washington
This is one expensive paperweight. Only a couple years old and glass top is separating from top. Fan is making noises. Oven doesn't keep set temp. Display will do weird things when the oven gets steamy. i will never purchase another Samsung appliance. DO NOT PURCHASE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, June 24, 2025
Hi there,
We understand the significance of a working range in your household. Let's help you out.
Please refer to the links below to address your concerns with your range. For tips, browse over the hyperlinks.
Samsung oven fan is making a noise, not working, or won't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
Samsung oven temperature issues (See "Oven temperature does not match thermometer"):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-temperature-does-not-match-thermometer-2
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149713188, to help our team locate your information when you message us.
Have a great day.
-John
We understand the significance of a working range in your household. Let's help you out.
Please refer to the links below to address your concerns with your range. For tips, browse over the hyperlinks.
Samsung oven fan is making a noise, not working, or won't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
Samsung oven temperature issues (See "Oven temperature does not match thermometer"):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-temperature-does-not-match-thermometer-2
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149713188, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Great Investment
on June 22, 2025
Posted by: CallMeMo
from Savannah, GA
[This review was collected as part of a promotion.] This unit came with my home but it was a welcome surpirse. The smart features work amazingly. If I need to prepare for dinner I'm able to. I run out a grab any last minute additions without fear of the meal burning. It also connects to my other smart devices. The design is sleek and stylish, its addtion of being an airfryer also makes it great for quick meals. This would definitely be an investment no matter what.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worked Well Until...
on June 21, 2025
Posted by: DDLL
[This review was collected as part of a promotion.] Works well, but the main "burner" is starting to have issues with regulating heat levels. Only has 2 settings, off or on at max temp. The other ones are still working well, but a bit disappointing as it has been less than a year since purchase.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy SEA Care, June 24, 2025
Hello there,
We are committed to enhancing the performance of your range's burner. Let's get this taken care of.
Please refer to the resources below to address the concerns of your range's burner. Please click the link and the hyperlinks for tips.
Samsung electric and induction cooktop temperature issues (See "Unable to increase or decrease the heat"):
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149711870, to help our team locate your information when you message us.
Have a great day.
-John
We are committed to enhancing the performance of your range's burner. Let's get this taken care of.
Please refer to the resources below to address the concerns of your range's burner. Please click the link and the hyperlinks for tips.
Samsung electric and induction cooktop temperature issues (See "Unable to increase or decrease the heat"):
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149711870, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT product
on June 20, 2025
Posted by: Roly
[This review was collected as part of a promotion.] Excellent product. I recommend it full. This brand is really trustworthy.
Written by a customer while visiting Samsung US