Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,105 Reviews)
Rating breakdown 2,105 reviews
5 Stars
1,573
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
94
91%of customers recommend this product.
(
1,414 out of
1,549)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great solid looks and works well
on September 18, 2023
Posted by: Nick
from Los Angeles, CA
[This review was collected as part of a promotion.] Bought this range about 8 months back and am extremely happy with it. It is built nicely and has given us no issues. Will surely recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Gas oven and range for the price!
on September 18, 2023
Posted by: ggrasshoff
from Saint Peters, MO
[This review was collected as part of a promotion.] We have had this for a while now and love the range! It has worked great everytime and love having the gas range for cooking and the convection oven is really consistent and even. No complaints at all. Great range for the price.
Written by a customer while visiting Samsung US
Customer Rating
4
Features ✔️
on September 18, 2023
Posted by: Broo
from FL
[This review was collected as part of a promotion.] My mom bought for me doe the new house we bought and I have had to have it worked on once already but other then that I love the way it cooks things over a traditional oven.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing companion app!
on September 18, 2023
Posted by: celso1x
[This review was collected as part of a promotion.] I've had this range for over a year and it has really been really reliable. The companion app was also easy to setup and really helps when wanting to preheat the oven before arriving home.
Written by a customer while visiting Samsung US
Customer Rating
4
Like the features
on September 18, 2023
Posted by: MsShopAlot
from California
[This review was collected as part of a promotion.] I researched, searched and searched some more before buying. I'm pleased with my purchase and hope it stands the testof time. I like the fifth burner, wi-fi integration, and since most of my appliances are Ssmsung it makes life just a little easier!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent selection
on September 18, 2023
Posted by: Iyah45
from North Brunswick NJ
[This review was collected as part of a promotion.] Overall I love it. The griddle in the center is a great feature. Kind of hate having to figure out how to set the clock. The oven is quite large. It also can be attached to the application. No real complaints
Written by a customer while visiting Samsung US
Customer Rating
3
So-so!
on September 18, 2023
Posted by: Deacon
[This review was collected as part of a promotion.] Some nice features overall but I don't like the burners going on and off at full power to maintain the selected temperature rather than regulating the temp with a smaller but continuous amount of current.
Response from Samsung USBy Chrystel, SEA Care, September 21, 2023
We understand that the burner's feature isn't up to your standards. We wish to aid you with your unit, Deacon.
I have shared the manual to learn more information on why the heating elements cycle ON and OFF. Kindly turn to page 23 and read under "About the radiant surface elements," including the "NOTE" for further details.
User manual:
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146314181, to help our team pull up your information.
Have a great day!
^Chrystel
I have shared the manual to learn more information on why the heating elements cycle ON and OFF. Kindly turn to page 23 and read under "About the radiant surface elements," including the "NOTE" for further details.
User manual:
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146314181, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 18, 2023
Posted by: Tango Charlie
from Arkansas
[This review was collected as part of a promotion.] I bought this few months ago and very happy so far
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US