Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
911
4 Stars
172
3 Stars
46
2 Stars
29
1 Star
48
91%of customers recommend this product.
(
784 out of
865)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Gorgeous and has all I wanted!
on August 3, 2025
Posted by: Chillier
[This review was collected as part of a promotion.] Everything I wanted and more. Easy instructions by scanning and search for options. Synchronization to my smart phone. Leaves me hands free.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on July 31, 2025
Posted by: Beckp02809
from Rhode Island
[This review was collected as part of a promotion.] All my appliances are Samsung! Love the products and will always buy when new are needed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
voided my warranty somehow a single roach broke it
on July 30, 2025
Posted by: Kadddd
from Oklohoma
Aparrently 1 roach in your house will make the display stop working on a 3 week old oven and void the warranty. Never buying samsung again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, July 31, 2025
Hello there,
We can imagine how you feel about your range. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198039) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We can imagine how you feel about your range. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198039) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Great Performance and Beautiful Design
on July 26, 2025
Posted by: JERA
from Bridgeport, connecticut
[This review was collected as part of a promotion.] Absolutely love this range! It looks beautiful in my kitchen and adds a modern touch. Heats up quickly, cooks evenly, and the smart features make everything easier and more convenient. Super easy to clean too. Very happy with this purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Oven Is Awesome - Especially The Air Fryer
on July 24, 2025
Posted by: Danny
from Long Beach, CA
[This review was collected as part of a promotion.] I love this oven, especially the Air Fryer component. I'm still in the learning phase because the instructions that came with the oven don't go into detail as explicitly as I would like. But, I cooked a whole chicken in the Air Fryer yesterday and it came out a beautiful golden brown, the skin was real crispy and the meat was so tender and juicy. I don't know why I've waited so long to get onboard with the Air Frying Generation!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Silver fox
on July 13, 2025
Posted by: Aguy
[This review was collected as part of a promotion.] Nice lines. Fine functionality Looks good in my kitchen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Just terrible , did not expect from SAMSUNG
on July 12, 2025
Posted by: jaysal
for The past decade and half , i was one the most loyal Samsung customer , from several top of line cell phone , four or five TVs , a mediocre refrigerator * that is so badly insulated that all the ice in the ice maker stick together and hard to dispense , and finally the very worst of ELECTRIC RANGE , that i ever owned, I’m seventy five years old. A simple 8.5” pot of water gives you a heart attack to boil !!!!! You put the pot on the element and turn the knob to the high HOT position , the element turns red and just few seconds later turns off and on and off and on and off and on and off and on till you heart gave up and you drop dead , the most ridiculous set up ever , not only water but everything else that you try to cook,the top glass in not of premium quality , is very thin and scratches easily, unfortunately i bought this bad item Jan of last years , my 15 years old Range was a 1000 percent better than this new waste of money .
Complained numerous times to no result , I AM NOT SAMSUNG loyal customer no more .
Complained numerous times to no result , I AM NOT SAMSUNG loyal customer no more .
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, July 14, 2025
Hi Jaysal,
We want to ensure you have the best experience with your range. Let us assist you with this.
The temperature increases gradually as the heating element cycles on and off to maintain the setting. It retains enough heat during the off periods for consistent heating. Radiant elements have a limiter that allows them to cycle, even on high, to prevent damage to the ceramic cooktop. This cycling is normal, especially if the cookware is too small or has an uneven bottom.
We recommend checking pages 22 and 24 of the user manual for tips on proper usage and the right types of cookware for your cooktop.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
We'd love to speak with you to provide more assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1149980494) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We want to ensure you have the best experience with your range. Let us assist you with this.
The temperature increases gradually as the heating element cycles on and off to maintain the setting. It retains enough heat during the off periods for consistent heating. Radiant elements have a limiter that allows them to cycle, even on high, to prevent damage to the ceramic cooktop. This cycling is normal, especially if the cookware is too small or has an uneven bottom.
We recommend checking pages 22 and 24 of the user manual for tips on proper usage and the right types of cookware for your cooktop.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
We'd love to speak with you to provide more assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1149980494) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Best range for the best price
on July 9, 2025
Posted by: Meggles
from Melbourne FL
[This review was collected as part of a promotion.] The best range I have ever owned. Beautiful looking, like a chefs range- works great, love the work-fi capabilities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US