Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,156 Reviews)
Rating breakdown 2,156 reviews
5 Stars
1,601
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,435 out of
1,580)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
3
Front
on January 30, 2023
Posted by: Meebs77
from Georgia
[This review was collected as part of a promotion.] The front eye on the left doesn't heat up properly.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Angelica, Samsung Care, February 6, 2023
We understand the significance of having a range with burners heating properly, Meebs77. Let us help with your Samsung unit.
How your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. I have provided the links below for more information.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
How to use your Samsung electric range or cooktop:
https://www.samsung.com/us/support/answer/ANS00060805/
You may also refer to page 53 of the user manual for other solutions when the cooktop does not cook fast enough.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145420512) to help our team pull up your information when you message us.
Thank you!
-Angelica
How your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. I have provided the links below for more information.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
How to use your Samsung electric range or cooktop:
https://www.samsung.com/us/support/answer/ANS00060805/
You may also refer to page 53 of the user manual for other solutions when the cooktop does not cook fast enough.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145420512) to help our team pull up your information when you message us.
Thank you!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Great Oven
on January 30, 2023
Posted by: Cris
from Bear, DE
[This review was collected as part of a promotion.] I replaced my ancient stovetop and oven with this and its beyond nice having an actual working oven
Written by a customer while visiting Samsung US
Customer Rating
5
Great Range
on January 30, 2023
Posted by: Jordashae
from Post Falls, ID
[This review was collected as part of a promotion.] We have owned this range for 4 months, and have yet to have a major problem with it. The timer button sensitivity has something to be desired when baking a turkey or something else that is moist, the steam comes in front of the oven control panel and the timer button wont work or shut off properly. Other then that is hasn't had an issues. LOVE the air fry feature. Cooks hamburgers amazingly. It is easy to clean, so it makes it worth using the air fry for messing foods.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Didn't know what I was missing out on!
on January 30, 2023
Posted by: Trobtheone
from Tampa, FL
[This review was collected as part of a promotion.] I've had this stove now for about 3 months and I love it. The ability to air fry in it and set a timer along with is fantastic. In general being able to set a timer and have the stove cut off is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great design and many useful features.
on January 30, 2023
Posted by: ArgrnKing
[This review was collected as part of a promotion.] Air Fry and Rapid Boil are the best! Looks great and heats up quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my stove!
on January 30, 2023
Posted by: PaoV
from Los Angeles
[This review was collected as part of a promotion.] I bought this in October 2022 but I love it! I will say it's hard to clean, needs to be cleaned after every other use yo keep it looking brand new. I did read online that using the cleaning function isn't recommended so I won't try that, but overall I love the functionality of the burners and the over itself!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and oven heats up really fast
on January 30, 2023
Posted by: KennyG
from Boca Raton Florida
[This review was collected as part of a promotion.] Have had this for 2 months and love it cooks food really fast on both electric and air fryer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Range. Love the airfry.
on January 30, 2023
Posted by: Knaasty
from Mesa, Az
[This review was collected as part of a promotion.] Bought this one to replace my older Samsung range. Basically purchased the same one but this one has the no preheat airfry setting and wifi. I love the airfry option and the easy control through smart things. Also the black stainless is a beautiful color option
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US