Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
911
4 Stars
172
3 Stars
46
2 Stars
29
1 Star
48
91%of customers recommend this product.
(
784 out of
865)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Thank you
on September 4, 2025
Posted by: Noturredheadmama
from New york
[This review was collected as part of a promotion.] This range is perfect. I just cooked bacon airfryer style and it took same time my portable airfryer and it was evenly cooked. Amazing. My husbands favorite part he will never have to fix the clock again as it connects with my phone.. love thank you samsung you deserve 5 star all the way.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Glass
on August 28, 2025
Posted by: Boomer27
from Fond du Lac, WI
[This review was collected as part of a promotion.] Glass very hard to keep clean, otherwise a great range.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Plug and ready
on August 27, 2025
Posted by: Samsungfanatic
[This review was collected as part of a promotion.] All if my appliances are Samsung. The stove was very easy to set up, the smart thing app allows you to get notifications when the stove is on, updates the clock automatically and I didn't know how good it was to have an airfryer on your stove
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Oven!
on August 22, 2025
Posted by: Libra1016
from Cape Coral, FL
[This review was collected as part of a promotion.] Absolutely love this oven! Has all the bells and whistles! Bonus is the air fryer amazing! Fits perfectly and looks great. Easy to keep clean!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Smart Things App does not work
on August 18, 2025
Posted by: Keaton
from Arlington, WA
Oven works, but the feet do not have protection like our old one did & scratched the heck out of our floor. Supposedly a "smart" oven, but the Smart Things app does not work & and no one in "support" can help, transferred all over & then sitting in limbo over an hour with not response. Wish we had bought a Bosch, or any other brand. Do not buy if you want a smart oven.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
5
Response from Samsung USBy Samsung Care, August 19, 2025
Hi Keaton,
It’s clear that you value quality, functionality, and reliability—especially when it comes to smart home products. We're here to support you with helpful information.
On many Samsung ranges—and similar models from other brands—the feet or leveling legs are typically made of hard plastic or metal without protective padding. These components are primarily designed for stability and height adjustment, not floor protection. If the range is pushed or slid into place without a protective layer (such as felt pads or a floor mat), the unprotected feet can scratch the flooring, particularly wood, vinyl, or other softer surfaces.
This can happen for several reasons:
1. Installation Practices: If the range is pushed instead of carefully lifted or guided with sliders, the feet may damage the floor.
2. Weight of the Appliance: Due to the range’s weight, even minor movements can cause pressure that leaves marks.
3. Type of Flooring: Some floor types are more vulnerable to scratching from hard appliance legs.
Regarding the SmartThings app, some functions may not work smoothly if the Wi-Fi signal is weak or the range is installed in an area with poor coverage. If the range cannot detect your home’s Wi-Fi, it won’t be able to connect to any device using the SmartThings app.
To help with this, please refer to the link below. It includes step-by-step guidance and additional resources, including the option to set up an appointment if needed:
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1150422190 to help our team pull up your information.
Leo
It’s clear that you value quality, functionality, and reliability—especially when it comes to smart home products. We're here to support you with helpful information.
On many Samsung ranges—and similar models from other brands—the feet or leveling legs are typically made of hard plastic or metal without protective padding. These components are primarily designed for stability and height adjustment, not floor protection. If the range is pushed or slid into place without a protective layer (such as felt pads or a floor mat), the unprotected feet can scratch the flooring, particularly wood, vinyl, or other softer surfaces.
This can happen for several reasons:
1. Installation Practices: If the range is pushed instead of carefully lifted or guided with sliders, the feet may damage the floor.
2. Weight of the Appliance: Due to the range’s weight, even minor movements can cause pressure that leaves marks.
3. Type of Flooring: Some floor types are more vulnerable to scratching from hard appliance legs.
Regarding the SmartThings app, some functions may not work smoothly if the Wi-Fi signal is weak or the range is installed in an area with poor coverage. If the range cannot detect your home’s Wi-Fi, it won’t be able to connect to any device using the SmartThings app.
To help with this, please refer to the link below. It includes step-by-step guidance and additional resources, including the option to set up an appointment if needed:
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1150422190 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on August 16, 2025
Posted by: CMoore
[This review was collected as part of a promotion.] Love it and all the functions. The notifications using smart things is amazing.
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Range is Samsung
on August 13, 2025
Posted by: JosephG
from Wimberley, Texas
[This review was collected as part of a promotion.] I recently purchased this electric stove, and I’m absolutely thrilled with its performance! The sleek design fits perfectly in my kitchen, and the controls are intuitive and easy to use. It heats up quickly and evenly, making cooking a breeze, whether I’m simmering sauces or searing meats. The oven bakes consistently, and I love the convection feature for faster, more even results. Cleanup is simple thanks to the smooth ceramic cooktop. It’s energy-efficient, reliable, and has exceeded my expectations. Highly recommend this stove to anyone looking for quality and style!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good stove
on August 9, 2025
Posted by: dsckc
[This review was collected as part of a promotion.] Great stove, so far. Only a little over a month old, but working fine. Cooks and bakes as it should.
Written by a customer while visiting Samsung US