Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,432 out of
1,577)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
Not reliable
on April 2, 2023
Posted by: Gigi
from Seattle, WA
Well in two and half years it’s failed. I could repair it but I’d rather purchase something far more reliable. I suggest everyone read professional reviews of Samsung products.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Leo, Samsung Care, April 7, 2023
Hi Gigi,
We are here to help with your experience with this Samsung range model.
I have shared a Samsung video and link that will help with your range in operating as intended.
How to fix range and microwave problems:
https://www.youtube.com/watch?v=N064z8CQ8XA
Samsung range, oven, or cooktop will not turn or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
You may turn to pages 45 - 50 of this model's user manual link below for additional steps to help.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145644964 to help our team pull up your information.
Leo
We are here to help with your experience with this Samsung range model.
I have shared a Samsung video and link that will help with your range in operating as intended.
How to fix range and microwave problems:
https://www.youtube.com/watch?v=N064z8CQ8XA
Samsung range, oven, or cooktop will not turn or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
You may turn to pages 45 - 50 of this model's user manual link below for additional steps to help.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145644964 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Ease and Beautiful
on April 3, 2023
Posted by: ryno
from Dayton, OH
[This review was collected as part of a promotion.] Easy to use functions. Connected to WiFi and using SmartHub is a great tool. The sleek look of black stainless steel combined with the multiple cooking functions make this a grand slam. Couldn't be happier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 3, 2023
Posted by: Azar
from Covington, WA
[This review was collected as part of a promotion.] I bought this a year ago and have had no issues at all. Everything works as expected. There is one small thing I am not wild about and that is the griddle that goes in the middle. Food slips off of it too easily. Should have made deeper edges.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on April 3, 2023
Posted by: Notchbak
from GA
[This review was collected as part of a promotion.] We love the built in air fryer. The glass top is relatively easy to keep clean. And the no fingerprint stainless is nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great range
on April 3, 2023
Posted by: Angelcuz
from Globe, az
[This review was collected as part of a promotion.] For the price we’re very pleased, easy setup and love the smart features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great gas range!
on April 3, 2023
Posted by: BayAreaPugs
from Oakland, CA
[This review was collected as part of a promotion.] Very impressed with the features on this range...convection oven , air fryer oven, bread proofing. Definitely a step up from my old oven!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my gas range
on April 3, 2023
Posted by: CincyKSC
from Southern KY
[This review was collected as part of a promotion.] I love my new gas range. I've been cooking on electric for 30+ years now so it takes some getting used to again. The No-Preheat Air Fry is a little misleading because it doesn't start out at the temperature that you would set it at. You still need it to reach that temperature to start your air frying but that's not a big deal for me. I haven't tried the convection baking yet but the regular baking works great. It cooks a little faster so I take about 5 min off the bake time on cakes and such. Also, I've tried everything and can't get it to hook up to the internet. Again, no big deal for me. Oh, and the color is absolutely beautiful!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Austin ranger
on April 3, 2023
Posted by: Dotty
from Chicago
[This review was collected as part of a promotion.] I purchased my new ranger just a month ago I just love it. Take a little time to keep it clean but that’s OK.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US