Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,571
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
94
91%of customers recommend this product.
(
1,413 out of
1,548)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great
on April 3, 2023
Posted by: BrutusBuckeye
from New Albany Ohio
[This review was collected as part of a promotion.] Great stove, way to work and clean, looks nice in our kitchen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
lots of great features!
on April 3, 2023
Posted by: Jimmee
from Rochester NY
[This review was collected as part of a promotion.] We've has thsi range for 3v months, we like the air fy and rapid boil features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Nice looking and easy to use.
on April 3, 2023
Posted by: James
from Gainesville, Fl
[This review was collected as part of a promotion.] Range is very easy to use and has very nice features like air fryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung electric oven
on April 3, 2023
Posted by: Deb C
from Raleigh NC
[This review was collected as part of a promotion.] Worst stove I ever owned. Terrible customer service. DO NOT buy a Samsung oven. It actually deserves less than 1 star.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel, Customer Care, April 11, 2023
Hi Deb C,
We would like to speak to you directly to determine how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145657033, to help our team pull up your information.
Have a great day!
^Chrystel
We would like to speak to you directly to determine how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145657033, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the wait!
on April 3, 2023
Posted by: Vivmatters
from Clermont, Fl
[This review was collected as part of a promotion.] We loveee, love it! It cooks so fast! The oven is also very efficient combine with the app. And it even sings to me!!!! Like WHAT????? I have not used the air fryer just yet...but I can't wait!!!
I wanted to share my photos but it says it is too large..boo
I wanted to share my photos but it says it is too large..boo
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
OK for the money
on April 3, 2023
Posted by: Sad canner
from Dallas, tx
[This review was collected as part of a promotion.] I bought this because the one I had exactly like it had the top crack at Christmas. I was not aware one should not use a canning pressure cooker on this oven. The top isn't as clean as the original purchase and it doesn't heat up on the burners or oven as quickly as other stoves But it has a few settings I did like so purchased this over again to replace m other oven.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy Chrystel, Customer Care, April 11, 2023
Hi There,
Thank you for your purchase. We value your review of the range.
Should you ever need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145657863, to help our team pull up your information.
Have a great day!
^Chrystel
Thank you for your purchase. We value your review of the range.
Should you ever need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145657863, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
All around great appliance.
on April 4, 2023
Posted by: Betas17
from Brockton, MA
[This review was collected as part of a promotion.] Bought this about a year ago, we use it daily and we love it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Has air fryer option dehydrator option self clean
on April 4, 2023
Posted by: Polly
from Buffalo NY
[This review was collected as part of a promotion.] It’s a stove. Not happy with airfryer. Guess because it’s a gas oven it doesn’t work as well as electric air fryers. Also oven takes forever to preheat. It’s average
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
4
Response from Samsung USBy Chrystel, Customer Care, April 11, 2023
We always strive for customer satisfaction, Polly. Let's get you assisted.
Whether your oven is too hot, not hot enough, takes too long to get hot, or doesn't get hot at all, it can cause a lot of issues. For example, food may not cook well, or the oven may take a long time to reach the set temperature. Luckily, you can do some simple things to try to fix it.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature
Calibrate your oven's temperature:
https://www.samsung.com/us/support/answer/ANS00049012/
To run a calibration, please turn to page 32 of the model's user manual for reference:
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
Use Air Fry mode on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088063/
We would like to speak to you directly about your range; please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145658911, to help our team pull up your information.
Have a great day!
^Chrystel
Whether your oven is too hot, not hot enough, takes too long to get hot, or doesn't get hot at all, it can cause a lot of issues. For example, food may not cook well, or the oven may take a long time to reach the set temperature. Luckily, you can do some simple things to try to fix it.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature
Calibrate your oven's temperature:
https://www.samsung.com/us/support/answer/ANS00049012/
To run a calibration, please turn to page 32 of the model's user manual for reference:
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
Use Air Fry mode on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088063/
We would like to speak to you directly about your range; please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145658911, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US