[This review was collected as part of a promotion.] These range is amazing. I love the air fry feature, great for wings and fries. It preheats quickly and cooks great. It is very esthetically pleasing.
[This review was collected as part of a promotion.] Pretty solid construction, a lot of technology on it. I'm impress how you can manage your range with a cellphone.
[This review was collected as part of a promotion.] I am generally very pleased with this oven. The quick boil water feature is great, and it cooks evenly. My only complaint is that - like most glass cooktops - a small amount of water boiled-over is nearly impossible to remove. I like a pristine appearance to my surface, and it is near-impossible to achieve. Bottom line: functionality is 5 stars, appearance is only 3.
[This review was collected as part of a promotion.] Incredible product, with a ton of useful features! From air fry mode to simple baking, to being able to connect via your phone for an even more convenient cooking experience. Have been extremely happy with the product!
[This review was collected as part of a promotion.] Finger prints are very visible, I have not used the convection or the air fry settings yet. I wish the cooktop had some flakes of gray. I am construction cleaning it.
I would recommend this to a friend!
Features
4
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Bad system
on September 7, 2025
Posted by: Badstove
Stove sucks. Air fryer doesn't work. Too hot or too cold. Takes forever to preheat
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, September 8, 2025
Greetings, We aim to ensure your range operates at its best. Let's get this taken care of. Please refer to the resources below to rectify your range's concerns. Click the links and hyperlinks for tips. The oven takes a long time to reach the set temperature: https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-takes-a-long-time-to-reach-set-temperature
To set the oven to air fry mode, turn to pages 33-34 of the range's manual and page 54 to see the possible cause and solution when the oven temperature is too hot or too cold: https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150649319, to help our team locate your information when you message us. Have a great day. -John