Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,432 out of
1,577)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great Features
on January 3, 2023
Posted by: Not Easily Impressed
from Kailua Kona, Hi
[This review was collected as part of a promotion.] I bought this stove a month ago and I very satisfied with it. The air fryer is great!!! We've used it several times. I used it for a whole lot of baking over the holidays with no problems. I would recommend this stove to my friends. The one suggestion that I would have is regarding their manual. There is no where in the manual that explains how to set the stove clock. I've had to go to You Tube to get that information. That would be by only issue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy clean
on January 3, 2023
Posted by: Happy mom
from Raymond, IL
[This review was collected as part of a promotion.] I received this range as a gift. But I would have chosen it myself. Love the bread proofing button and quick heat up time!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on January 3, 2023
Posted by: Youngdream00
from Amarillo tx
[This review was collected as part of a promotion.] I bought this a month ago and I'm happy I did !!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Range
on January 3, 2023
Posted by: DeeS
from Bowie,Md
[This review was collected as part of a promotion.] Brought this in December. 2022 I had to replace the oven light.. Hmm!
But other than that we are enjoying our new range.
But other than that we are enjoying our new range.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Gas Range!
on January 8, 2023
Posted by: Loveshoes2
from Glendolden PA
[This review was collected as part of a promotion.] I brought my Freestanding Gas Range with Air Fryer in July 2022 and love it. My family loves using the air fryer.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Looks great, pain to use.
on January 10, 2023
Posted by: Anonymous
from PO Box 2221, Salt Lake City, UT, 84110, US
[This review was collected as part of a promotion.] I do love the look. I love the oven size. I hate the timer rounding up to full minutes. I hate having to connect via my phone to reset the clock.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy Camille , Samsung Care, January 16, 2023
Resetting the clock, Gragan McAffee, is easy. Let me provide you with the information you need.
Your Samsung wall oven or range includes a clock. You can set the oven’s clock whenever you need to change or reset the current time. Please check this link for details.
How to set the clock on your Samsung range
https://www.samsung.com/us/support/answer/ANS00089342/
You can also check this link to your user manual for details. Turn to page 29.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145348019) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Your Samsung wall oven or range includes a clock. You can set the oven’s clock whenever you need to change or reset the current time. Please check this link for details.
How to set the clock on your Samsung range
https://www.samsung.com/us/support/answer/ANS00089342/
You can also check this link to your user manual for details. Turn to page 29.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145348019) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
adjusting burner flame
on January 10, 2023
Posted by: birdmanj
from Port Orchard,WA
I am enjoying the new gas range. I wonder if there is a way to turn the flame down a little. Even on the simmer burner turned to lo it still boils. In fact all the burners still boil on lo setting. I'm really hoping to beable to lower flame so there is a true simmer on the burners.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 10, 2023
Posted by: TheDev
from Alpha, NJ
[This review was collected as part of a promotion.] So far works great, love getting messages on my phone telling me the oven is ready and my food is done.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US