Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,568
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
94
91%of customers recommend this product.
(
1,410 out of
1,545)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great Features!
on January 3, 2023
Posted by: Youngdream00
from Amarillo tx
[This review was collected as part of a promotion.] I bought this a month ago and I'm happy I did !!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Range
on January 3, 2023
Posted by: DeeS
from Bowie,Md
[This review was collected as part of a promotion.] Brought this in December. 2022 I had to replace the oven light.. Hmm!
But other than that we are enjoying our new range.
But other than that we are enjoying our new range.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Gas Range!
on January 8, 2023
Posted by: Loveshoes2
from Glendolden PA
[This review was collected as part of a promotion.] I brought my Freestanding Gas Range with Air Fryer in July 2022 and love it. My family loves using the air fryer.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Looks great, pain to use.
on January 10, 2023
Posted by: Anonymous
from PO Box 2221, Salt Lake City, UT, 84110, US
[This review was collected as part of a promotion.] I do love the look. I love the oven size. I hate the timer rounding up to full minutes. I hate having to connect via my phone to reset the clock.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy Camille , Samsung Care, January 16, 2023
Resetting the clock, Gragan McAffee, is easy. Let me provide you with the information you need.
Your Samsung wall oven or range includes a clock. You can set the oven’s clock whenever you need to change or reset the current time. Please check this link for details.
How to set the clock on your Samsung range
https://www.samsung.com/us/support/answer/ANS00089342/
You can also check this link to your user manual for details. Turn to page 29.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145348019) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Your Samsung wall oven or range includes a clock. You can set the oven’s clock whenever you need to change or reset the current time. Please check this link for details.
How to set the clock on your Samsung range
https://www.samsung.com/us/support/answer/ANS00089342/
You can also check this link to your user manual for details. Turn to page 29.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145348019) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
adjusting burner flame
on January 10, 2023
Posted by: birdmanj
from Port Orchard,WA
I am enjoying the new gas range. I wonder if there is a way to turn the flame down a little. Even on the simmer burner turned to lo it still boils. In fact all the burners still boil on lo setting. I'm really hoping to beable to lower flame so there is a true simmer on the burners.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 10, 2023
Posted by: TheDev
from Alpha, NJ
[This review was collected as part of a promotion.] So far works great, love getting messages on my phone telling me the oven is ready and my food is done.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the griddle
on January 11, 2023
Posted by: Lauren
from Belleview, Fl
[This review was collected as part of a promotion.] I am still making adjustments with cooking (baking) air fry etc. It works so well you have to keep an eye on whatever you have in there. Example: baking cookies 375 for 12 minutes is what the recipe calls for, 10 minutes tops is all needed otherwise they will burn! Same goes for say chicken wings left them in for the recommended time, turned out dry and overcooked on air fry which made a god awful mess in the oven. Don’t know how it happened because I had a large sheet pan to catch anything dripping and somehow had black grease and on the back and side wall and corners. My guess is the fan blowing and temperature being too high. I love the griddle and cleans so nice and easy! Pancakes, French toast, eggs bacon sausage great breakfast station! To sum it up it’s a beautiful looking and works very well. I love the fact that it shows the temp as it’s preheating and the self cleaning options. The only thing I wish was designed better is the griddle (in my opinion) should have a secure way of staying in place, like maybe how gas burners sit in groves to stay put. Just a thought
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love to Bake
on January 12, 2023
Posted by: luvtobake
from Long Island New York
[This review was collected as part of a promotion.] I needed to replace my stove and after reviewing several models chose this Samsung and have no regrets. The oven is great, the heat is consistent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US