Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,568
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
94
91%of customers recommend this product.
(
1,410 out of
1,545)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great Range !! Love the air fry feature !!!
on November 9, 2022
Posted by: Luv to cook
from Boynton Beach FL.
[This review was collected as part of a promotion.] Looks great , and performs well. Really like that I no longer have to clutter my countertop with the large air fryer I had,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this range!
on November 10, 2022
Posted by: mmathes
from Knoxville, IOWA
[This review was collected as part of a promotion.] It's smart and easy to use. Love all the features, especially the Air Fry feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Oven Rating
on November 13, 2022
Posted by: jayveeop
[This review was collected as part of a promotion.] Glad I bought. Stove does what it advertises and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Range, Only 1 issue
on November 13, 2022
Posted by: Mike
from Oxnard, CA
[This review was collected as part of a promotion.] I cannot complain about this range for the price/style, however, I've had one small issue with the range. Rarely, but has happened more than once, the cooking timer will freeze. Haven't found a way to correct this issue yet. Otherwise great range!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Beware of self clean
on November 13, 2022
Posted by: Polarbear17
from Mechanicsville, MD
Two months after warranty expired I ran the 2-hour self clean cycle for the first time and the middle pane of glass on the door shattered dropping glass everywhere.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
4
Response from Samsung USBy Camille , Samsung Care, March 31, 2023
Thank you for your input. Let's go ahead and provide the information you need.
Cleaning your oven doesn't have to be a huge chore anymore because your oven comes with a self-clean function to handle all of the heavy work. Please check this link for details.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS00049011/
Use the Self-Clean cycle on your Samsung oven to make cleaning the oven a breeze. Self-Clean blasts high heat to melt away food residue. It's important to make sure the oven is in a well-ventilated area if you're going to use self-clean. Please check this video for details.
Dos and don'ts for using the Self-Clean oven feature | Samsung US
https://www.youtube.com/watch?v=CO3md9_f9FI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145621198) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Cleaning your oven doesn't have to be a huge chore anymore because your oven comes with a self-clean function to handle all of the heavy work. Please check this link for details.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS00049011/
Use the Self-Clean cycle on your Samsung oven to make cleaning the oven a breeze. Self-Clean blasts high heat to melt away food residue. It's important to make sure the oven is in a well-ventilated area if you're going to use self-clean. Please check this video for details.
Dos and don'ts for using the Self-Clean oven feature | Samsung US
https://www.youtube.com/watch?v=CO3md9_f9FI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145621198) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
So far so Great! Delivery was perfect!
on November 14, 2022
Posted by: Printed Unlimited
from Tampa, Fl
This range was exactly as expected. I actually bought an open box that popped up when I went to add the original range to my cart but a brand new one showed up anyway. We ordered the black stainless steel bc it was cheaper than the other option. It fits in just fine with my other stainless steel appliances.
The installation was really painless. The driver arrived on time and put the oven in my kitchen and even hauled off my old range and hood even though I didn't pay for that. Just something to keep in mind if you are having an appliance delivered. I have a feeling they want to take your old appliances so they can scrap them so why pay extra?
I wish the range came with a Samsung air fry tray since it has an air fryer but that's being really picky.
As for performance, the burners heat up really quickly and the oven is amazing. I toasted garlic bread in about a minute with the air fryer setting and it came out perfect.
I use a cast iron pan on the glass top so I can definitely see where it has been scratch wise(at the right angle) but nothing would hold up to a skillet so no complaints on scratching so far.
The wifi is silly to me but one cool thing you can do is sync the time on the range with the app. This is nice here in Florida where the power goes out when the wind blows. My wife gets alerts when I turn the stove on so that's kinda funny. We love our Samsung smart washer and use the app for various things but not sure about an oven. It definitely would not have been a deal breaker if this model didn't have the feature.
I will definitely update my review in the future if needed.
The installation was really painless. The driver arrived on time and put the oven in my kitchen and even hauled off my old range and hood even though I didn't pay for that. Just something to keep in mind if you are having an appliance delivered. I have a feeling they want to take your old appliances so they can scrap them so why pay extra?
I wish the range came with a Samsung air fry tray since it has an air fryer but that's being really picky.
As for performance, the burners heat up really quickly and the oven is amazing. I toasted garlic bread in about a minute with the air fryer setting and it came out perfect.
I use a cast iron pan on the glass top so I can definitely see where it has been scratch wise(at the right angle) but nothing would hold up to a skillet so no complaints on scratching so far.
The wifi is silly to me but one cool thing you can do is sync the time on the range with the app. This is nice here in Florida where the power goes out when the wind blows. My wife gets alerts when I turn the stove on so that's kinda funny. We love our Samsung smart washer and use the app for various things but not sure about an oven. It definitely would not have been a deal breaker if this model didn't have the feature.
I will definitely update my review in the future if needed.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
love all the different features
on November 16, 2022
Posted by: nickname for me None
from Bellefontaine Ohio
[This review was collected as part of a promotion.] Bought in July, immediate issues with touch pad, by October oven temperature was low by 25 degrees from what was set and indicated. All issues fixed under warranty. Unit now works perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I do not recommend
on November 20, 2022
Posted by: LAMA
from Boston, MA
I do not recommend this product. I agree with many of the other 1-star reviews about 1) streaks within the glass door after one use and Samsung service says its not a design flaw; 2) easy scratching on the cook top even though the customer uses proper cleaning tools and lifts pans instead of pushing on the glass top. These happened to us. In addition, the clock light went out just two days after the warranty expired. And the stainless steel is clearly not fingerprint-less. It's the most difficult stainless steel to clean. Constantly full of streaks and fingerprints.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, November 25, 2022
We're glad that you brought this up, Lama! We'll be happy to assist you with this.
Below is a guide on how to properly clean the Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
Cleaning and maintaining the glass cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
https://www.youtube.com/watch?v=b_dExUhgeus
You may also watch our youtube video on how to use the Steam clean feature:
https://www.youtube.com/watch?v=DW1IWgIWhF8
To fix the display of the clock, please refer to the link below:
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145183595, to help our team pull up your information.
Have a great day.
^Chrystel
Below is a guide on how to properly clean the Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
Cleaning and maintaining the glass cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
https://www.youtube.com/watch?v=b_dExUhgeus
You may also watch our youtube video on how to use the Steam clean feature:
https://www.youtube.com/watch?v=DW1IWgIWhF8
To fix the display of the clock, please refer to the link below:
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145183595, to help our team pull up your information.
Have a great day.
^Chrystel
Written by a customer while visiting Samsung US