Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great features
on September 5, 2023
Posted by: Dannycab88
[This review was collected as part of a promotion.] It came with the house I bought it’s easy to use, with the app I set temp for the stove and pick what settings I want to use like baking, roasting or air-fryer
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 5, 2023
Posted by: Alan
from Michigan
[This review was collected as part of a promotion.] Really like how quick things heat up, would just like for the water to boil faster but not a deal breaker
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with purchase
on September 5, 2023
Posted by: eddert
from Middletown,Md.
[This review was collected as part of a promotion.] I have had this Range for awhile now,very good range and the oven is wonderful,also easy to install and set up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Xmas gift to the parentals
on September 5, 2023
Posted by: CaliHustler
[This review was collected as part of a promotion.] I bought this range for my folks as a Xmas and they absolutely love it. They enjoy a lot of the features such as the built in air fryer, the fact that they can control, monitor, and adjust the settings on their smartphone with the smart things is great whenever they are multi-tasking and not having to be in the kitchen constantly when baking. The phone alerts them whenever what they are preparing is done. Great overall and no issues.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Air Fryer feature
on September 5, 2023
Posted by: Shine
from Gonzales,LA
[This review was collected as part of a promotion.] I brought this range about 6 months ago and it’s the best purchase I’ve ever had in a long time!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great range
on September 5, 2023
Posted by: Gracie
from Wisconsin
[This review was collected as part of a promotion.] I received this range as a gift. It is a great range. I love the air fryer feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice stove
on September 5, 2023
Posted by: MamMam
from Sugarloaf,Pa
[This review was collected as part of a promotion.] I always had electric. This is so much better when it's on it's on. No waiting for it to get hot and when you turn it off it's off. The only thing is the right front burner is very large. Hard to find a pan to fit it and the low is not very low. I' m not a fan of the air fryer.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as I was hoping.
on September 5, 2023
Posted by: N0tSure64
[This review was collected as part of a promotion.] Not as good as I was hoping. The top started to get marks on it right away. At first I thought it was stains and I tried to scrub it off and then I realized the material the top is made of was actually chipping and scaring. Another problem I have is that I can't heat anything in the oven at 400 degrees or higher because the oven will lock. It also locks at random times. This is very annoying and has caused things to burn because it won't unlock until the temperature in the oven cools down to below 400 degrees. Not happy at all.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Angelica, Samsung Care, September 12, 2023
Hello,
We know how critical it is to have a cooktop that looks nice and an oven that cooks appropriately. Let us help.
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
The first link below contains the troubleshooting steps when the oven is locked. The second link provides details on what to do if you cannot set the oven temperature above 288 degrees, which we suggest checking too.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Cannot set Samsung oven temperature above 288 degrees:
https://www.samsung.com/us/support/troubleshooting/TSG01110263/
You may also check page 40 of the user manual for more information about adjusting the oven temperature.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146276358) to help our team pull up your information when you message us.
Thank you.
-Angelica
We know how critical it is to have a cooktop that looks nice and an oven that cooks appropriately. Let us help.
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
The first link below contains the troubleshooting steps when the oven is locked. The second link provides details on what to do if you cannot set the oven temperature above 288 degrees, which we suggest checking too.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Cannot set Samsung oven temperature above 288 degrees:
https://www.samsung.com/us/support/troubleshooting/TSG01110263/
You may also check page 40 of the user manual for more information about adjusting the oven temperature.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146276358) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US