Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
2
Digital Issues
on September 19, 2023
Posted by: Luv2cook
[This review was collected as part of a promotion.] Purchased this a year ago and there seems to be many issues with it. The air fry option and oven option, when I turn it on, will only allow the number 3 to be entered. So I have to set the temperature for 333 degrees, cancel the temperature and restart to get it to the correct temperature. Also, the SmartThings application has trouble communicating with the device. It works, it’s just not seamless.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Chrystel, SEA Care, September 22, 2023
Hi there,
We completely understand what you're dealing with, and we'd love to help you with this.
Functions that can be operated from the SmartThings app may not work smoothly if communication condition becomes poor or the product is installed in a place with a weak Wi-Fi signal.
We suggest browsing through the guide below for details to help you with the control panel from not responding.
Other buttons won't respond:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146319500, to help our team pull up your information.
Have a great day!
^Chrystel
We completely understand what you're dealing with, and we'd love to help you with this.
Functions that can be operated from the SmartThings app may not work smoothly if communication condition becomes poor or the product is installed in a place with a weak Wi-Fi signal.
We suggest browsing through the guide below for details to help you with the control panel from not responding.
Other buttons won't respond:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146319500, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Electric ranges suck
on September 18, 2023
Posted by: Douwilly
from Brownsville Tennessee
[This review was collected as part of a promotion.] Ive had this for about 8 months now and I LOVE IT!!! I'm coming from an electric stove and mainly that's all I've used for the most part of my life. Up until now I've only used a gas range a handful of times. I guess you could say im not a virgin but only have a little experience.
BUT! I'm very good in the kitchen. There is
a bit of a learning curve with gas because the heat is TRUE HEAT. I guess that's what you call it. I burnt a couple things the first week or so. Gas Cooks more thoroughly evenly and its quicker... it's just better. The smart features as far as preheating your oven with your phone or with Alexa or Google is awesome and the air fryer is the bomb!!! Love it you will too
BUT! I'm very good in the kitchen. There is
a bit of a learning curve with gas because the heat is TRUE HEAT. I guess that's what you call it. I burnt a couple things the first week or so. Gas Cooks more thoroughly evenly and its quicker... it's just better. The smart features as far as preheating your oven with your phone or with Alexa or Google is awesome and the air fryer is the bomb!!! Love it you will too
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice stove.
on September 18, 2023
Posted by: Tryn2cook
from La Feria, Texas
[This review was collected as part of a promotion.] I bought this stove about 6 months ago. So far so good. Everything seems to work fine on the stove. And the air fryer setting is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on September 18, 2023
Posted by: acjredd
[This review was collected as part of a promotion.] The range is great I love cooking on it. The main burner makes a flicking noise when it is on low, but other than that when enjoy cooking on the range.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, and reliable
on September 18, 2023
Posted by: Trish
[This review was collected as part of a promotion.] Absolutely Love my range! I bought it to replace a defective LG model that wouldnt hold proper temp. This is by far my favorite range i have ever had. No issues at all. Great features like air fry, and the option on the left side to use a griddle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 18, 2023
Posted by: Virtuallyyours
[This review was collected as part of a promotion.] I brought this stove 7 months ago and truly love it. I especially love that it's part of the smart things family
Written by a customer while visiting Samsung US
Customer Rating
5
Air fryer
on September 18, 2023
Posted by: The chef
We brought one when we purchased our house. The best stove my wife ever had. So many different settings to choose from. The bonus was the built in air fryer. I would highly recommend this stove.
Written by a customer while visiting Samsung US
Customer Rating
4
Has all the things I wanted
on September 18, 2023
Posted by: SweetHeartMal
from Allentown, Pennsylvania
[This review was collected as part of a promotion.] I needed a new stove/oven. This one had many of the characteristics I wanted most. It had various size burner options, built in Air-fryer, and a self-cleaning function. I love the black -stainless finish. Its easy to clean and maintain. I appreciate the steam-cleaning option for the oven space so I do not need to use harsh chemicals. The oven functions very nicely. I've had it for a few months and still love it.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US