Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,432 out of
1,577)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Range
on August 6, 2022
Posted by: DebT
from Ottumwa, IA
[This review was collected as part of a promotion.] I am redoing my kitchen has a wall oven so love all the new larger space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Control Panel/Breakers Issues
on August 11, 2022
Posted by: Tina
from Colorado
Received as part of a new build. Two weeks after move in control panel started to freeze, repeat numbers, start/stop buttons did not work, and timer stopped working. Replaced control panel twice. Still same issues only to add the unit is now tripping our breaker. Unit seems to be extremely hot even for a gas oven. I do love the bread proof option when unit is working.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Angelica, Samsung Care, August 17, 2022
Hello Tina,
Thank you for reaching out. We appreciate your Samsung range's control panel started to freeze, repeat numbers, start/stop buttons did not work, and the timer stopped working. We apologize for the inconvenience, especially since the panel has been replaced twice, and will gladly look into this for you.
Here are the links to the troubleshooting steps to try when the control panel of your Samsung range does not work or respond.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/NX60A6511SS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144809950
Thank you!
-Angelica
Thank you for reaching out. We appreciate your Samsung range's control panel started to freeze, repeat numbers, start/stop buttons did not work, and the timer stopped working. We apologize for the inconvenience, especially since the panel has been replaced twice, and will gladly look into this for you.
Here are the links to the troubleshooting steps to try when the control panel of your Samsung range does not work or respond.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/NX60A6511SS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144809950
Thank you!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
4
Nice looking!
on September 30, 2022
Posted by: Maggie
from Longview, WA 98633
[This review was collected as part of a promotion.] I bought this because it said it had “convection” as well as “air fry”
When it was hooked and ready to use I noticed that there is NO convection just airfry. They are Not the same.
When it was hooked and ready to use I noticed that there is NO convection just airfry. They are Not the same.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great range
on October 5, 2022
Posted by: Monty
from Elyria Ohio
[This review was collected as part of a promotion.] Bought this gas stove have always had electric Features are nice but only thing is pilots don’t light fast and not all the way around
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A lot for the $
on October 6, 2022
Posted by: My cool new stove
from Wakefield, NH
[This review was collected as part of a promotion.] Heats up quickly, is extremely quiet and a novice (me) can easily convert it to propane use!
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, especially the phone app!
on October 7, 2022
Posted by: Tony
from Raeford, NC
[This review was collected as part of a promotion.] I bought this stove two weeks ago and could not be more happy with it. It puts my old stove to shame! Which by the way, was another name brand. Now all of my appliances are Samsung. VERY HAPPY!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything
on October 7, 2022
Posted by: Odge
from Peoria Az
[This review was collected as part of a promotion.] The stove does everything and more, because of the air fryer feature we where able to clear up are counter top and the griddle is an excellent feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Range
on October 11, 2022
Posted by: Sawdust
from Virginia
[This review was collected as part of a promotion.] My wife loves this range and can' wait to use it when ever possible. Range was at a great price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US