Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,150 Reviews)
Rating breakdown 2,150 reviews
5 Stars
1,596
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
2
Flame thrower stove top
on June 27, 2023
Posted by: Nearswisky
from Phoenix Arizona
Finger print resistant is a joke. Some how cooking in the stove causes stainless to discolor. Only can use burners from med to low settings . High will burn faster then it can cook.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Angelica, Samsung Care, July 4, 2023
Good day,
Let us help with your Samsung range.
Here is the link to your unit's user manual. See pages 18-19 for the suggested cookware to use when cooking, page 36 about maintaining the stainless steel surface, and page 45 for recommended actions when the burner does not cook evenly.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145972723) to help our team pull up your information when you message us.
Thank you.
-Angelica
Let us help with your Samsung range.
Here is the link to your unit's user manual. See pages 18-19 for the suggested cookware to use when cooking, page 36 about maintaining the stainless steel surface, and page 45 for recommended actions when the burner does not cook evenly.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145972723) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
3
The good, the bad, and the ugly
on July 11, 2023
Posted by: Tennessuga
from Los Angeles, CA
[This review was collected as part of a promotion.] Love the 5 assorted-sized burners. The stainless steel panel on top is cheap and cheesy. Kinda wavey. Don't really understand the wi-fi connection but might be nice when traveling and have the thought, "....did I turn off the stove?"
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
4
Response from Samsung USBy Leo, Samsung Care, July 17, 2023
Greetings!
We are glad to hear that you love the burners in this Samsung range.
Thanks for sending over a photo of the Samsung range's control panel. It does appear to be wavy because of the stainless steel finish (an optical illusion that is caused by buffing the finish). To ensure that the control panel isn't wavy, you can take something that is straight like a ruler, and put it on the control panel. Let us know if it is not straight and is wavy.
You can remotely control the oven of the range when using the SmartThings app from a Smart handheld device (smartphone, tablet, and the like). I have listed some of what can be accomplished remotely below.
• Turn the oven off remotely.
• Monitor the current temperature and reset the
probe setting. (For some available models.)
Steps to connect your oven to the SmartThings app, please visit this model's user manual link shared below and turn to page 34.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
Should you need more assistance with this range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146026786 to help our team pull up your information.
Leo
We are glad to hear that you love the burners in this Samsung range.
Thanks for sending over a photo of the Samsung range's control panel. It does appear to be wavy because of the stainless steel finish (an optical illusion that is caused by buffing the finish). To ensure that the control panel isn't wavy, you can take something that is straight like a ruler, and put it on the control panel. Let us know if it is not straight and is wavy.
You can remotely control the oven of the range when using the SmartThings app from a Smart handheld device (smartphone, tablet, and the like). I have listed some of what can be accomplished remotely below.
• Turn the oven off remotely.
• Monitor the current temperature and reset the
probe setting. (For some available models.)
Steps to connect your oven to the SmartThings app, please visit this model's user manual link shared below and turn to page 34.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
Should you need more assistance with this range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146026786 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never let's down
on July 12, 2023
Posted by: Pop64
from Old Bridge, NJ
[This review was collected as part of a promotion.] I bought this Samsung range because we already had a Samsung fridge that we love. The range met all expectations from ascetic to functionality, as well as bells and whistles. The wife and I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
great range, BUT...
on July 19, 2023
Posted by: Carla
from Bristol, Tn
[This review was collected as part of a promotion.] This rating would be a 5 star if it weren't for the single reason that some features must be accessed with a smartphone. It's a range. Why do I need a phone to turn the light on... I don't get it.
Features
3
Performance
5
Design
4
Value
4
Response from Samsung USBy Angelica, Samsung Care, July 24, 2023
We want to make your experience even better, Carla. Let us assist with your Samsung range.
Your range has built-in Wi-Fi, which you can use with the Smart Control feature in the SmartThings app to monitor and control the appliance remotely.
We have provided a link below with information about connecting and using your range with the SmartThings app.
Connect and use your Samsung range with SmartThings:
https://www.samsung.com/us/support/answer/ANS00049148/
You may also refer to the user manual to learn more about the Smart control on your Samsung range. See pages 34-36.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146054754) to help our team pull up your information when you message us.
Thank you.
-Angelica
Your range has built-in Wi-Fi, which you can use with the Smart Control feature in the SmartThings app to monitor and control the appliance remotely.
We have provided a link below with information about connecting and using your range with the SmartThings app.
Connect and use your Samsung range with SmartThings:
https://www.samsung.com/us/support/answer/ANS00049148/
You may also refer to the user manual to learn more about the Smart control on your Samsung range. See pages 34-36.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146054754) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!
on September 5, 2023
Posted by: jrsedivy
from Hermann, MO
[This review was collected as part of a promotion.] I really enjoy using this stove and oven. It heats quickly, is very precise and the mobile notifications are very convenient. Highly recommended.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great air fryer
on September 5, 2023
Posted by: Bruce
from Augusta ga
[This review was collected as part of a promotion.] I enjoy the air fry feature on the oven for cooking quick meals for my kids.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features, Great Price!
on September 5, 2023
Posted by: RachelClark8405
from Pueblo West Colorado
[This review was collected as part of a promotion.] Love this Electric Range from Samsung. It has all the features we were wanting and all at a great price!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Saving electricity already
on September 5, 2023
Posted by: Tony
from Florida
[This review was collected as part of a promotion.] It's the best investment we have made we love it works awesome no more frying in oil
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US