Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,150 Reviews)
Rating breakdown 2,150 reviews
5 Stars
1,596
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
samsung range
on July 11, 2022
Posted by: Amiee0630
from Trenton,Ohio
[This review was collected as part of a promotion.] We love our new stove. It works great and we love that it has wifi and you can set things from your phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the griddle!!
on July 11, 2022
Posted by: Samsungmama
from Florence az
[This review was collected as part of a promotion.] I am so happy I went with the griddle option, pretty sure I use it the most!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the money
on July 13, 2022
Posted by: techman
from Rhode Island
[This review was collected as part of a promotion.] I bought this stove a couple of months back and it has been working great and looks real good in my kitchen. I like the features and the fact that the heating elements are hidden. Makes it easier to keep the stove clean. The Air fryer works well and the basket is nice and big so you can put plenty of stuff on it.
The oven keeps the temperature very consistent and is a good size.
I wish the panel with the controls was glass and not plastic. Harder to keep clean.
Other than that, I really don't have anything bad to say about the stove
The oven keeps the temperature very consistent and is a good size.
I wish the panel with the controls was glass and not plastic. Harder to keep clean.
Other than that, I really don't have anything bad to say about the stove
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Electric Range
on July 15, 2022
Posted by: Rainbow
from Newnan, GA
[This review was collected as part of a promotion.] I bought this range and It is ok—not exactly what I was expecting from Samsung. The steam cleaning does not get the oven clean.
The humming noise of the oven heating is quite annoying. Can’t tell the time while the oven is in use. The controls for the burners are reversed.
The humming noise of the oven heating is quite annoying. Can’t tell the time while the oven is in use. The controls for the burners are reversed.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ROSSINI, Customer Care, July 20, 2022
Hello Rainbow,
Thank you for reaching out. We appreciate you taking some time to share your experience with our Samsung range. We apologize for having an issue with cleaning the Oven clean and the humming noise. Please know that we value your feedback as this will help us improve the quality of our product.
To help you with this, I am providing these links to guide you on the issue.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS00049011/
Samsung cooktop and range sounds and operational noises
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
In case of repair or replacement, you may check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144714591
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for reaching out. We appreciate you taking some time to share your experience with our Samsung range. We apologize for having an issue with cleaning the Oven clean and the humming noise. Please know that we value your feedback as this will help us improve the quality of our product.
To help you with this, I am providing these links to guide you on the issue.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS00049011/
Samsung cooktop and range sounds and operational noises
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
In case of repair or replacement, you may check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144714591
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Superior Range
on July 17, 2022
Posted by: Leav
from Raleigh. North. Carina
[This review was collected as part of a promotion.] Great range with multiple options. Works perfect and we absolutely love this product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful stove
on July 23, 2022
Posted by: Cook
from TN
[This review was collected as part of a promotion.] I bought this stove a short period of time ago. It is easy to use and it has many features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New to Me
on July 24, 2022
Posted by: Raymond
from Palm Coast, FL
[This review was collected as part of a promotion.] We now have tried this oven over eight times and we are not disappointed in the operation of the oven, baking and air frying was easy, stove top works as described.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great range, lacks minor things
on July 25, 2022
Posted by: Kelly T
from Easley, SC
[This review was collected as part of a promotion.] One month since remodel of my kitchen (why I got new appliances ... we decided on Samsung.)This is a beautiful range and easy to use. One reason I purchased this one is that it's also an air fryer. That's where the minor things start: Does not include the fryer basket (really????) and has no instruction book on how to use it (ridiculous!). The range is nice... heats up water better than my other gas stove and bakes bread evenly. I gave it a 5 because the minor things don't affect how it works.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US