Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,568
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
93
91%of customers recommend this product.
(
1,410 out of
1,544)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
New to Me
on July 24, 2022
Posted by: Raymond
from Palm Coast, FL
[This review was collected as part of a promotion.] We now have tried this oven over eight times and we are not disappointed in the operation of the oven, baking and air frying was easy, stove top works as described.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great range, lacks minor things
on July 25, 2022
Posted by: Kelly T
from Easley, SC
[This review was collected as part of a promotion.] One month since remodel of my kitchen (why I got new appliances ... we decided on Samsung.)This is a beautiful range and easy to use. One reason I purchased this one is that it's also an air fryer. That's where the minor things start: Does not include the fryer basket (really????) and has no instruction book on how to use it (ridiculous!). The range is nice... heats up water better than my other gas stove and bakes bread evenly. I gave it a 5 because the minor things don't affect how it works.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just love this range
on July 27, 2022
Posted by: Samsung fan
from Florida
[This review was collected as part of a promotion.] Thos range works fantastic, it also has special features which I didn't have and enjoying immensely. The air fryer, the convection oven are suc a plus. The look of the range is excellent, the knobs, buttons are easy to use. The top with the dual knobs is fantastic, now you can actually fit tge pot to the heat coil you need. The very best thing is my kitchen is now all Samsung, which makes me happy!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Range, one little complaint
on July 28, 2022
Posted by: barefooterprg
we love our new samsung range, it's easy to clean, cooks like a dream, and the many oven choice setting are fantastic.
one little complaint, i wish the led display color was not blue! i am constantly catching the reflection of it on the black stovetop and think one of the burners is on! i'm sure i'll get used to it and stop checking,and then miss that a burner is on.
one little complaint, i wish the led display color was not blue! i am constantly catching the reflection of it on the black stovetop and think one of the burners is on! i'm sure i'll get used to it and stop checking,and then miss that a burner is on.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart purchase!
on July 29, 2022
Posted by: SusieQ
from Louisville, Kentucky
[This review was collected as part of a promotion.] I bought this range to replace the one I had that was no longer working. I am so happy that I bought this range. It does so many things! It is an air fryer, a convection oven, it plays a tune to alert when the oven is pre-heated to temperature and when the timer is done. It has a griddle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Gas Range
on July 29, 2022
Posted by: Grandmama
from SC
[This review was collected as part of a promotion.] This range is far superior to my last one. I really enjoy cooking on this one. So glad we bought it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Range
on August 6, 2022
Posted by: DebT
from Ottumwa, IA
[This review was collected as part of a promotion.] I am redoing my kitchen has a wall oven so love all the new larger space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Control Panel/Breakers Issues
on August 11, 2022
Posted by: Tina
from Colorado
Received as part of a new build. Two weeks after move in control panel started to freeze, repeat numbers, start/stop buttons did not work, and timer stopped working. Replaced control panel twice. Still same issues only to add the unit is now tripping our breaker. Unit seems to be extremely hot even for a gas oven. I do love the bread proof option when unit is working.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Angelica, Samsung Care, August 17, 2022
Hello Tina,
Thank you for reaching out. We appreciate your Samsung range's control panel started to freeze, repeat numbers, start/stop buttons did not work, and the timer stopped working. We apologize for the inconvenience, especially since the panel has been replaced twice, and will gladly look into this for you.
Here are the links to the troubleshooting steps to try when the control panel of your Samsung range does not work or respond.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/NX60A6511SS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144809950
Thank you!
-Angelica
Thank you for reaching out. We appreciate your Samsung range's control panel started to freeze, repeat numbers, start/stop buttons did not work, and the timer stopped working. We apologize for the inconvenience, especially since the panel has been replaced twice, and will gladly look into this for you.
Here are the links to the troubleshooting steps to try when the control panel of your Samsung range does not work or respond.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/NX60A6511SS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144809950
Thank you!
-Angelica
Written by a customer while visiting Samsung US