Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great range
on November 15, 2023
Posted by: Rick
from Avon Park, Florida
[This review was collected as part of a promotion.] We bought this range as part of our kitchen remodeling project. We have been more than happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great but could use one addition
on November 14, 2023
Posted by: Erika enjoys Samsung
from Philadelphia, PA
[This review was collected as part of a promotion.] The stove is great. I love the air fry capability. My only recommendation is a way to alleviate the mess that can happen when you air fry. I'm not sure if a mesh dome or something of that sort can resolve that. I love to air fry different proteins and find that I have grease all over the window and door of the oven. That results in my cleaning it a lot. I dome or something mesh like that can withstand the oven would be great to keep the grease splatter to a minimum. These things are available with normal frying but not oven air frying.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome range
on November 12, 2023
Posted by: Larry
from Deridder, La
[This review was collected as part of a promotion.] I love this range
Finally got an oven that can accommodate without having to cook things separately
The burners are powerful enough to get hot a lot faster
The features are amazing
Finally got an oven that can accommodate without having to cook things separately
The burners are powerful enough to get hot a lot faster
The features are amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the griddle feature
on October 30, 2023
Posted by: Pipgom
from Florida
[This review was collected as part of a promotion.] Easy to use and no errors so far. Gets hot really fast.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Burns everything
on October 24, 2023
Posted by: BurnEverything2023
Range works great, but oven burns everything. I guess it's going to take some time to get use to it.
Response from Samsung USBy SEA Care, October 25, 2023
Hi there,
We want to ensure that the oven cooks the dishes well. Let us help you improve the performance of the range.
Here is a link to help you with the oven. Please follow the steps and click the hyperlinks for further assistance.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146449988 to help our team pull up your information.
Have a great day.
^Aloe
We want to ensure that the oven cooks the dishes well. Let us help you improve the performance of the range.
Here is a link to help you with the oven. Please follow the steps and click the hyperlinks for further assistance.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146449988 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
The features are great and the manual is clear.Na
on October 23, 2023
Posted by: NanaJF
[This review was collected as part of a promotion.] I recently purchased this item and have enjoyed learning all the new ways to cook.
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer beware!
on October 22, 2023
Posted by: Experienced Cook
I've been preparing meals daily for over 30 years, and this is absolutely the worst range I've ever used. Constant work to keep the cook top clean. Temperature settings on the 3-in-1 burner are nearly impossible to regulate. I thought it may be just a learning curve on my part, but it continues to disappoint after close to a year of trial and error. Middle burner set on Lo will boil soup! So much for setting on Lo to simmer. Oven features like air fry are nice but be prepared to do a major cleaning of the entire oven afterwards. High upkeep with below average results.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, October 25, 2023
Hi there,
It must be hard on your part to cook with the range. Let us help you effectively use and clean the unit.
Here are links to help you clean the oven and the cooktop. Please watch the full video, read each section, follow the steps, and click the hyperlinks for further assistance.
How to clean your Samsung oven.
https://www.samsung.com/us/support/answer/ANS00049011/
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Also, here is a link to help you with the cooktop temperature. Please read each section, follow the steps that best describe your cooktop experience, and click the hyperlinks for further help.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146447560 to help our team pull up your information.
Have a great day.
^Aloe
It must be hard on your part to cook with the range. Let us help you effectively use and clean the unit.
Here are links to help you clean the oven and the cooktop. Please watch the full video, read each section, follow the steps, and click the hyperlinks for further assistance.
How to clean your Samsung oven.
https://www.samsung.com/us/support/answer/ANS00049011/
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Also, here is a link to help you with the cooktop temperature. Please read each section, follow the steps that best describe your cooktop experience, and click the hyperlinks for further help.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146447560 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
4
I like the grill and allthe different oven options
on October 14, 2023
Posted by: Sonya
from Hodgdon Maine
[This review was collected as part of a promotion.] Am really happy with my range. Cooks so much faster than my old electric.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US