Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Amazing Features
on January 18, 2024
Posted by: Sking
from Orlando, fl
[This review was collected as part of a promotion.] Great addition to kitchen! Love the features of this stove, alerting me on phone when preheated, griddle for Sunday family breakfast and the quick boil features are fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bittersweet
on January 18, 2024
Posted by: HisMajesty302
[This review was collected as part of a promotion.] We have had nothing but issues with this product and no help from samsung, it's hard to keep clean , but when it's working right cooks great
Response from Samsung USBy Rainly, Samsung Care, January 23, 2024
Greetings,
We know that everyone wants their home's appliances to be spotless. Let us give you some tips.
I have shared some tips and tricks to clean the glass cooktop of our Samsung range at the link below. Kindly watch the video and click on the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the link above, I have shared the model's user manual, which can also help you clean the Samsung range using its special cleaning features. You can check it out on pages 43–49.
https://downloadcenter.samsung.com/content/UM/202401/20240112152313843/O_01._NE63A6511_AA_IB_FULL_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
We know that everyone wants their home's appliances to be spotless. Let us give you some tips.
I have shared some tips and tricks to clean the glass cooktop of our Samsung range at the link below. Kindly watch the video and click on the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the link above, I have shared the model's user manual, which can also help you clean the Samsung range using its special cleaning features. You can check it out on pages 43–49.
https://downloadcenter.samsung.com/content/UM/202401/20240112152313843/O_01._NE63A6511_AA_IB_FULL_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
3
Cooks Nicely but Hard to Clean
on January 18, 2024
Posted by: dre94
[This review was collected as part of a promotion.] It is okay. However, it is easy to scratch up and hard to clean.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Rainly, Samsung Care, January 23, 2024
Greetings,
We are aware of the significance of a clean Samsung range. We'd love to assist you.
On pages 46–49, you can check out some tips on how to clean the glass top and oven of your Samsung range. On page 27, you can check out the steps to protect the cooktop from damage.
https://downloadcenter.samsung.com/content/UM/202401/20240112152313843/O_01._NE63A6511_AA_IB_FULL_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
We are aware of the significance of a clean Samsung range. We'd love to assist you.
On pages 46–49, you can check out some tips on how to clean the glass top and oven of your Samsung range. On page 27, you can check out the steps to protect the cooktop from damage.
https://downloadcenter.samsung.com/content/UM/202401/20240112152313843/O_01._NE63A6511_AA_IB_FULL_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Great range
on January 18, 2024
Posted by: Jim T
from Gray TN
[This review was collected as part of a promotion.] Great unit. If I could figure out how to keep it connected to the Smart apps between uses, I would be ecstatic. The rapid boil feature is great. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on January 18, 2024
Posted by: King
[This review was collected as part of a promotion.] This stove is beautifully crafted and a pleasure to look at, and operates as a stove should.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature!
on January 18, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I buy this 4 months ago and it's more than perfect!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I went with the Range
on January 18, 2024
Posted by: Dave
[This review was collected as part of a promotion.] I have used the range for a month now and have found it fits all of my cooking needs.
Still getting use to all of the functions and buttons but it has been both a joy and an adventure trying out new things
Written by a customer while visiting Samsung US
Customer Rating
1
buyer beware
on January 17, 2024
Posted by: neveragain
from Laurens SC
like everyone else the control panel shows c-f2 error. cant get a replacement board. oven less than a year old and useless now
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Ernest, SEA Care, January 18, 2024
Hi there,
We would love to assist you with your appliance. Kindly provide us with more details about the range.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146748201) to help our team pull up your information.
Have a great day,
-Ernest-
We would love to assist you with your appliance. Kindly provide us with more details about the range.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146748201) to help our team pull up your information.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US