Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,432 out of
1,577)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
2
DO NOT buy black stainless!
on June 15, 2022
Posted by: Mike
from Minneapolis, MN
this finish is cheap and chips off. mine in under 2 years. now i have a beautiful new kitchen with this really sad looking range. it was an exciting option but truly don't go there. google the issue.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy ROSSINI, Customer Care, July 22, 2022
Hello Mike,
Thank you for raising your concern about our product. I am sorry about your 6.0 cu. ft. Smart Freestanding Gas Range with No-Preheat Air Fry & Convection in Black Stainless Steel failed to function correctly. We take pride in the quality of our ranges, so we are disappointed that yours was having some issue with its black stainless.
I apologize on behalf of Samsung for the inconvenience this has caused you. We strive to create durable, quality products, and I assure you that black stainless finish concern is part of the normal wear and tear damage that occurs naturally due to the passage of time. Depreciation of furnishings and appliances is expected over time due to frequent usage.
To avoid further damage to the product, let me share How to clean the Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144722559
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for raising your concern about our product. I am sorry about your 6.0 cu. ft. Smart Freestanding Gas Range with No-Preheat Air Fry & Convection in Black Stainless Steel failed to function correctly. We take pride in the quality of our ranges, so we are disappointed that yours was having some issue with its black stainless.
I apologize on behalf of Samsung for the inconvenience this has caused you. We strive to create durable, quality products, and I assure you that black stainless finish concern is part of the normal wear and tear damage that occurs naturally due to the passage of time. Depreciation of furnishings and appliances is expected over time due to frequent usage.
To avoid further damage to the product, let me share How to clean the Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144722559
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Freestanding electric range
on June 19, 2022
Posted by: moma02
from Florida
[This review was collected as part of a promotion.] I love my new range, burners are very large and Wi-Fi is great, every time I purchase a new home we buy my new Samsung appliances
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All in one powerhouse
on June 21, 2022
Posted by: Kochilin
from Los Angeles, CA
[This review was collected as part of a promotion.] Air fryer? Check. Convection? Check. Self cleaning? Check
I never would have sought out Smart features for a range, but it's actually really helpful.
I never would have sought out Smart features for a range, but it's actually really helpful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT RANGE
on June 27, 2022
Posted by: al h
from long island ny
[This review was collected as part of a promotion.] This range works better than we imagined. we didnt think we would even use some of the features and have found that we love them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good purchase
on June 27, 2022
Posted by: Baldylox
from Florida
[This review was collected as part of a promotion.] The air fry feature is awesome. I also like alerts on my smartphone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Convection oven outstanding
on June 27, 2022
Posted by: PJs mama
from Twin Falls
[This review was collected as part of a promotion.] I bought my range in late April and after a lot of delays I got it in early June but it was definitely worth the wait. Love the large burner with inner flame. Cooks much more evenly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Smart Range
on June 27, 2022
Posted by: Sparkle
from Fisherville, ky
[This review was collected as part of a promotion.] I bought this range back in December 2021 and I love it! I used the Air Fryer oven to make chicken wings and they were prefect!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love The Center Griddle
on June 27, 2022
Posted by: Bassman
from St.Louis
[This review was collected as part of a promotion.] I remodeled my kitchen and order this stove. I am impressed with the price and the looks. I love the griddle. I use it all the time. So far no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US