Love this range, but not happy that I can't use air fryer feature because it is virtually impossible to find the Samsung tray anywhere.
Response from Samsung USBy Ernest, SEA Care, January 22, 2024
Hi Barb,
We'd be more than glad to assist you with your concern.
To check the availability and compatibility of the Air Fry tray, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
[This review was collected as part of a promotion.] I purchased kitchen replacement appliances and read reviews on Samsung which sounded good with many features, however I haven't fully used my new stove/range to its fullest as of yet. The way the top burners work are troubling to get used to they work differently than any other stovetop if used before. The oven takes longer to heat them my previous old electric stove. The new oven doesn't have a bottom heating element which takes getting used to also. So far I'm not fully impressed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
3
Response from Samsung USBy Ernest, SEA Care, January 22, 2024
Hi there,
Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.
[This review was collected as part of a promotion.] Love my new range and the variety of features. The air fryer basket is a very nice addition as well as the double burner to support the griddle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the bells and whistles
on January 19, 2024
Posted by: Jpolanco1980
from Los Angeles, CA
[This review was collected as part of a promotion.] We bought this stove along with the small dishwasher, a microwave and they all have been great. The best part of the stove besides the griddle that makes it feel bigger is the air fry and dehydrate settings.