Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,150 Reviews)
Rating breakdown 2,150 reviews
5 Stars
1,596
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
2
It works
on April 27, 2022
Posted by: silver
from Florida
[This review was collected as part of a promotion.] It has been fun trying to find out how to operate with an owner;s manual. Th bool that came with stove is useless and the manual on line is not much better/
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Angelica, Samsung Care, May 2, 2022
Hello silver,
Thank you for bringing this to our attention. We appreciate you letting us know that you cannot figure out how to operate your Samsung range with an owner's manual. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have, and we're here to help.
Attached is a link to the product's user manual for information about operating the oven. See pages 28-43.
https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf
You may reach out via our Support channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144461594
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know that you cannot figure out how to operate your Samsung range with an owner's manual. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have, and we're here to help.
Attached is a link to the product's user manual for information about operating the oven. See pages 28-43.
https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf
You may reach out via our Support channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144461594
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Works great, easy to install
on April 28, 2022
Posted by: LouAnn
[This review was collected as part of a promotion.] I have had my Samsung stove for about a month. It looks great in my kitchen, is easy to use, and was easy to set up. It cooks food really well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
well built
on May 3, 2022
Posted by: cooker
from billings
[This review was collected as part of a promotion.] Looks great. The oven could be smaller to have more drawer space on the stove bottom. Would be nice to have a full stove manual, rather then going to the internet to look up instructions.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Live the cool air fryer feature
on May 10, 2022
Posted by: DIYGuy
from Upland, CA
[This review was collected as part of a promotion.] This replaced or old stove, couldn’t be happier! I like the smart things app features as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Gas Range is very easy to use.
on May 10, 2022
Posted by: Thien
from Wheaton, IL
[This review was collected as part of a promotion.] I am very happy with my new Gas Range. The features are very good.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We love our new Samsung!
on May 13, 2022
Posted by: Condo
from Rocky Mount
[This review was collected as part of a promotion.] Bought this 2 weeks ago and we love it! Very easy to operate!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good!!!
on May 14, 2022
Posted by: DebG
so far so good and really love the oven and stove top. my oven has an air fryer setting but it seems not to be that great. but it could be that my oven didnt cone with an air fry tray like samsungs other air fry models. and fir sone reason i didnt get a users manual to explain how to use the different feature. i only received an installation manual. so far so good i just wish i had a users manual and an air fryer tray.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy cooking!
on May 15, 2022
Posted by: Gator
from North Carolina
[This review was collected as part of a promotion.] I love the easy programming. Cooks thoroughly, evenly and quickly using the oven. Cooktop heats quickly. Easy to clean. What's not to love?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US