Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,432 out of
1,577)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great stove and oven
on January 18, 2022
Posted by: Kathie
from Haines City, FL
[This review was collected as part of a promotion.] I love that it doesn't take too long to preheat the oven. Much quicker than others I've had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features, easy to use.
on January 18, 2022
Posted by: Luv cooking
from Goodyear Az
[This review was collected as part of a promotion.] I bought this bout 6 months ago along with fridge, dishwasher and microwave. All in a package combo. We love cooking! Great value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect balance of style and function
on June 14, 2021
Posted by: Asserbassyouni
from san diego
Gender:Male
[This review was collected as part of a promotion.] We have used this oven more in the last 2 weeks then we have probably used our old oven all year. The features make it a breeze to use. We love the airfry and breadproof feature since these are both things that we were planning to purchase as separate appliances. We have already used the air fryer option to make fries and fried chicken with very little oil. The no pre-heat option for the air fryer helps getting the process going fast. Having built in WiFi is amazing because it allows us to monitor and adjust things like temperature and cooking time from our phones. It is also good for making sure everything is turned off when you leave the house instead of having to come back home. I like the flexibility in choosing the size of burner to use and the keep warm feature in the stovetop and oven is a great feature when trying to balance out multiple dishes. The oven itself is very roomy and I have cooked a large lamb roast with multiple side dishes all at once with no issues of space. The design is very sleek and modern and fits in perfectly with our kitchen style. The black stainless steel is a great color. Overall my favorite feature is the Airfry option and the WiFi capabilities for remote monitoring and adjustments. Would highly recommend it for anybody looking for a modern update to their oven.
Written by a customer while visiting The Insiders
Customer Rating
2
Buttons only work intermittently
on January 25, 2022
Posted by: Peter
when pressing the buttons to turn various features on/off, they quit working. sometimes this means we cannot enter a temp for the oven, can't change the temp of the warming burner, etc.
we try to press them and they do not work, so sometimes can't even use the stove.
it is brand new.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Carrie Galvan, samsungcare, January 26, 2022
Hey, Peter. I'm sorry to hear this about the button not working on your range. Thank you for alerting us to this concern. We would be happy to look into this matter for you. just use the information below to speak with us. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1144113893
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1144113893
Written by a customer while visiting Samsung US
Customer Rating
5
Great oven
on January 28, 2022
Posted by: Steveb123
Gender:Male
[This review was collected as part of a promotion.] The stove is easy to use. I usually cook eggs and chicken while my wife does most of the cooking. When I do cook, the controls are easy to use and understand. The hot indicator tells me when I can clean it off. The design is sleek and nice.
Written by a customer while visiting The Insiders
Customer Rating
5
Great air fryer
on February 5, 2022
Posted by: Mc01
from Ohio
[This review was collected as part of a promotion.] Love the air fryer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
App Update Made Smart Feature Useless
on February 6, 2022
Posted by: Suz77
from FL
we didn’t need a new range but wanted the flexibility that one with wifi could provide. with our busy home, being able to preheat the oven for dinner while we are on the way home from work would be very useful. when we first got the range, we were able to do that. but then a few months later they updated the app and it appears they took that feature away. you can only control it from the app if the oven is already on. this completely defeats the purpose and has made us really regret what has become a completely unnecessary expensive purchase.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
3
Response from Samsung USBy Melardo, Samsung Care, July 26, 2022
Hi Suz77!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if the app was updated, and you can only control your Samsung Range when turned on. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Connect and Use your Samsung Range with SmartThings": https://www.samsung.com/us/support/answer/ANS00049148/.
You may also refer to the user manual on page 34: https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144733711
Have a great day.
Melardo
Thank you for reaching out to us. I sincerely apologize for the inconvenience if the app was updated, and you can only control your Samsung Range when turned on. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Connect and Use your Samsung Range with SmartThings": https://www.samsung.com/us/support/answer/ANS00049148/.
You may also refer to the user manual on page 34: https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144733711
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on February 14, 2022
Posted by: BookLover
from Medical Lake, WA
[This review was collected as part of a promotion.] The oven cooks evenly and the stovetop heats quickly and evenly. I haven't taken advantage of all the features yet, but have no complaints so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US