Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,098 Reviews)
Rating breakdown 2,098 reviews
5 Stars
1,567
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
93
91%of customers recommend this product.
(
1,409 out of
1,543)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Air Fry!
on March 8, 2022
Posted by: Sherleemah
from La Porte, TX
i purchased this oven for the convection fan, but i love the air fry convenience of this oven. i can air fry a larger amount of food at one time. i got rid of my countertop air fryer. i have been very pleased with the cooktop and the oven.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Packed with good features...except wifi
on March 17, 2022
Posted by: Beachrights
convection, fast boil, warmer etc. all work well. like how the digital display shows each degree difference as it heats. top has not been a problem to clean since i clean it daily and thoroughly. wifi app - every time the oven is touched it sends a message to my phone......and tv! found it annoying and i won't use it so deleted. also, i had app open on my phone and was doing something else on my phone and accidently turned the oven on! luckily someone was home to notice. more my fault than products. anyways...it looks good, cooks evenly and the fan isn't loud at least in my opinion
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It works
on April 27, 2022
Posted by: silver
from Florida
[This review was collected as part of a promotion.] It has been fun trying to find out how to operate with an owner;s manual. Th bool that came with stove is useless and the manual on line is not much better/
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Angelica, Samsung Care, May 2, 2022
Hello silver,
Thank you for bringing this to our attention. We appreciate you letting us know that you cannot figure out how to operate your Samsung range with an owner's manual. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have, and we're here to help.
Attached is a link to the product's user manual for information about operating the oven. See pages 28-43.
https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf
You may reach out via our Support channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144461594
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know that you cannot figure out how to operate your Samsung range with an owner's manual. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have, and we're here to help.
Attached is a link to the product's user manual for information about operating the oven. See pages 28-43.
https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf
You may reach out via our Support channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144461594
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Works great, easy to install
on April 28, 2022
Posted by: LouAnn
[This review was collected as part of a promotion.] I have had my Samsung stove for about a month. It looks great in my kitchen, is easy to use, and was easy to set up. It cooks food really well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
well built
on May 3, 2022
Posted by: cooker
from billings
[This review was collected as part of a promotion.] Looks great. The oven could be smaller to have more drawer space on the stove bottom. Would be nice to have a full stove manual, rather then going to the internet to look up instructions.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Live the cool air fryer feature
on May 10, 2022
Posted by: DIYGuy
from Upland, CA
[This review was collected as part of a promotion.] This replaced or old stove, couldn’t be happier! I like the smart things app features as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Gas Range is very easy to use.
on May 10, 2022
Posted by: Thien
from Wheaton, IL
[This review was collected as part of a promotion.] I am very happy with my new Gas Range. The features are very good.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We love our new Samsung!
on May 13, 2022
Posted by: Condo
from Rocky Mount
[This review was collected as part of a promotion.] Bought this 2 weeks ago and we love it! Very easy to operate!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US