I rented a house in Airbnb which had this stove. When the heating element was on, it caught a piece of aluminum foil that was on it. The foil melted on the glass part of the stove. I thought I would just be able to peel it off once the stove cooled off, but when I started peeling the aluminum foil, parts of the glass started coming off!!! I can't even understand how this could happen, or what kind of glass is used that it make it get ruined so easily. To make a long story short, I had to buy the owner of the apartment a new range, because of this piece of aluminum foil.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy SEA CARE, February 7, 2024
Hi Rachelb,
We appreciate you sharing your experience and for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality range with some app specific features
on February 6, 2024
Posted by: rChiefsFan
from Kansas City, MO
[This review was collected as part of a promotion.] We bought our new stove/oven three weeks ago, and so far it is working really well! The stovetop is easy to clean, and the burners heat up quickly. The convection oven cooks really well and evenly. This range is WiFi connected to the SmartThings app, and that's where I took a star off. We still probably have some more to learn, but something as easy as setting the clock has to be done through the app.
[This review was collected as part of a promotion.] Have had this oven for three months. No complaints so far. The burners and over heat up very quickly. Love the air fry feature for our homemade wings. This isn’t really a negative thing just a thing that takes some getting used to. The front two burners have two individual burners. The knobs for these. Turn the knob lefts and it heats up one burner, turn it right and it turns on the entire burner. Not a bad thing, just takes some getting used to. Like the fact that I can turn off via the app or Alexa. You can turn on via these but you are still forced to press start on the oven. If you are looking at this oven, I would say it’s the best bang for your buck.
[This review was collected as part of a promotion.] We’ve had our Samsung range about 3 months. I love the versatility of the oven - regular bake, convection, & air fryer. I also like the color. An area that needs improvement are the stove dial indicators. It’s hard to see the markings and hard to understand which dial is for which burner. We always need to put on a light to see the markings.