Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
Big problems
on March 17, 2024
Posted by: Cate
I read the reviews before buying this product and disregarded the issues concerning the control display. I should NOT have passed this off because it happened to me too. This product was delivered yesterday and I wanted to use it today (bake a cake). Instructions say to run the self clean first, locking the oven first. Locked the oven but the display didn’t respond. Tried about 8 different ways. Then tried to download the app and IT DIDNT WORK EITHER. Now I’m stuck with an inoperable range, no way to access the ‘controls’ and not being able to bake the cake for a special occasion that committed to. AVOID THIS RANGE. Choose another not manufactured by Samsung.
Response from Samsung USBy SEA Care, March 19, 2024
Hi Cate,
We want you to have a better range experience. Let us help you with the unit.
Please follow the steps below to help you with the range.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146963895 to help our team pull up your information.
Have a great day.
^Aloe
We want you to have a better range experience. Let us help you with the unit.
Please follow the steps below to help you with the range.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146963895 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on March 6, 2024
Posted by: Dovergirl
[This review was collected as part of a promotion.] Very efficient splash guard in back nice addition. Great to have the bigger oven but it only came with 2 racks unlike my prior ovens that had 3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many features!
on March 5, 2024
Posted by: Liv2 bake
[This review was collected as part of a promotion.] This is actually the second time I’ve purchased this stove. I had it in my last house and liked it so much we bought it again.
I love to bake so the convection feature is my favorite. Not to mention a keep warm setting as well as a proofing setting for bread making. Also a warming center and removable griddle on the stove top and of course self cleaning!
I love to bake so the convection feature is my favorite. Not to mention a keep warm setting as well as a proofing setting for bread making. Also a warming center and removable griddle on the stove top and of course self cleaning!
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 4, 2024
Posted by: Ghostrider
from Cochiti Lake, NM
[This review was collected as part of a promotion.] I really like our new range. Everything works well and it cooks evenly. I like the air fry feature also and the warming center is great for getting crystals back into liquid in honey.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features.
on March 1, 2024
Posted by: Edward
from Kittanning, pa
[This review was collected as part of a promotion.] Bought a month ago very satisfied with purchase. New oven exceeds my expectations. Air fryer works great. Heat up time for oven is next to being instantaneous.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very economical, stylish and works wonderfully
on March 1, 2024
Posted by: Wendy
from Colorado
[This review was collected as part of a promotion.] I needed a new range and this one fit the totally fit the bill. Cost was not prohibitive. had a lot of lovely features. am totally satisfied & pleased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It’s very nice
on March 1, 2024
Posted by: MK1957
from Texas
[This review was collected as part of a promotion.] The product is very good but when you turn the burners to low to simmer you get a popping noise from the burner head that is very annoying.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Include instruction manuals
on February 25, 2024
Posted by: Cookiechef
from Madison al
[This review was collected as part of a promotion.] Not everyone has access to Internet instruction manual should be included. Still trying to learn how to use timer and Wi-Fi.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US