Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
My new love
on March 26, 2024
Posted by: MelCooksSometimes
from Riverside, RI
We’ve had our new range for two weeks now and I’m in love. We upgraded after a range that was here when we purchased our home 10 years ago finally cooked its last meal. I didn’t realize what we were missing. This range looks good, cooks perfectly, and has features we didn’t realize existed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 26, 2024
Posted by: Vicky
[This review was collected as part of a promotion.] I’m so happy this stove its perfect. It have everything I need
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice oven
on March 26, 2024
Posted by: Bnick
from Virginia
[This review was collected as part of a promotion.] Very nice options and fun to use so far. I really like the air dry and steam clean
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice stove
on March 25, 2024
Posted by: rahopper1st
from Republic, MO
Have had a couple of weeks. Nice stove, easy to use. Cooks really well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great "smart" oven!
on March 25, 2024
Posted by: KMM71
from Waynesboro, VA
I bought this just before the Christmas holiday to replace the "lemon" we bought during COVID. I was pleasantly surprised that it communicates with the phone. I was also pleased with variety of cooking modes. It is not too difficult to clean the cook top. I am very happy with this purchase.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, griddle has challenges
on March 24, 2024
Posted by: Marvo
We absolutely like all aspects of the new range. Oven is much larger than our previous range. Bake, roast, convection are great options.
We only have one complaint! The stove top griddle is uneven on surface and it moves around when using it. Using a hot pad, you must hold on to it when turning or removing food 😞
We only have one complaint! The stove top griddle is uneven on surface and it moves around when using it. Using a hot pad, you must hold on to it when turning or removing food 😞
Response from Samsung USBy SEA Care, March 27, 2024
Hello Marvo,
We appreciate you sharing your range experience with us. We would like to know more details about the griddle being uneven on the stove top surface and moving around when using it so we can provide accurate resolution.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1146989692 to help our team pull up your information when you message us.
Have a great day.
^Aloe
We appreciate you sharing your range experience with us. We would like to know more details about the griddle being uneven on the stove top surface and moving around when using it so we can provide accurate resolution.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1146989692 to help our team pull up your information when you message us.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
1
Big problems
on March 17, 2024
Posted by: Cate
I read the reviews before buying this product and disregarded the issues concerning the control display. I should NOT have passed this off because it happened to me too. This product was delivered yesterday and I wanted to use it today (bake a cake). Instructions say to run the self clean first, locking the oven first. Locked the oven but the display didn’t respond. Tried about 8 different ways. Then tried to download the app and IT DIDNT WORK EITHER. Now I’m stuck with an inoperable range, no way to access the ‘controls’ and not being able to bake the cake for a special occasion that committed to. AVOID THIS RANGE. Choose another not manufactured by Samsung.
Response from Samsung USBy SEA Care, March 19, 2024
Hi Cate,
We want you to have a better range experience. Let us help you with the unit.
Please follow the steps below to help you with the range.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146963895 to help our team pull up your information.
Have a great day.
^Aloe
We want you to have a better range experience. Let us help you with the unit.
Please follow the steps below to help you with the range.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146963895 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on March 6, 2024
Posted by: Dovergirl
[This review was collected as part of a promotion.] Very efficient splash guard in back nice addition. Great to have the bigger oven but it only came with 2 racks unlike my prior ovens that had 3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US