Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great stove
on July 4, 2024
Posted by: Chrisdaz92
from Felton
[This review was collected as part of a promotion.] I love the fact that you can lock the buttons so your kids can’t play with it. I love the smart features and the fact that it has an air fryer built in. I would highly recommend this stove to anyone and everyone who may or may not be looking for a new kitchen product. You can’t go wrong with buying this stove. It is definitely a must purchase if I do say so myself.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
3
Stove top n oven
on July 3, 2024
Posted by: Cinkitten
[This review was collected as part of a promotion.] Stove top could heat up faster. Hard to set timer for anything. Air fryer takes along time to cool after using. The stove top is hard to keep shiny clean .
I would recommend this to a friend!
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy Rainly, Samsung Care, July 4, 2024
Greetings,
We appreciate you sharing your overall experience with your Samsung range. We are here to help.
I've included a link below for the steps if the cooktop has a temperature issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Also, here's a link for some tips on how to clean the electric cooktop. Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the links above, please see the model's user manual link below for the steps to set the timer on page 28.
https://downloadcenter.samsung.com/content/UM/202405/20240508153523135/01._IB_FULL_NE5000A_NE63A6515SS_EN.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung range.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147297792, which will help our team pull up your information.
^Rainly
We appreciate you sharing your overall experience with your Samsung range. We are here to help.
I've included a link below for the steps if the cooktop has a temperature issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Also, here's a link for some tips on how to clean the electric cooktop. Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the links above, please see the model's user manual link below for the steps to set the timer on page 28.
https://downloadcenter.samsung.com/content/UM/202405/20240508153523135/01._IB_FULL_NE5000A_NE63A6515SS_EN.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung range.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147297792, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
It's a very easy to operate.
on July 3, 2024
Posted by: Tookie
[This review was collected as part of a promotion.] I bought this item a few weeks ago, and so far it's great.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on July 2, 2024
Posted by: Jdazox
from Felton, DE
[This review was collected as part of a promotion.] This range is so beautiful! We got this about a month ago and it’s amazing! I love being able to lock the door especially with having littles around and I also love that the nobs lock as well. I think the app is a very cool feature since I can control the oven directly from my phone. I love having the air fry option for when I have to cook a larger quantity and can’t use my small one. I also love how many different options and settings there are!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Gas Stove
on June 30, 2024
Posted by: yuni
from Bothell, WA
[This review was collected as part of a promotion.] A great gas stove! We love the addition of the middle grill that you can take on and off. The oven part works great as well and we love the wifi integration.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on June 30, 2024
Posted by: chilcon
[This review was collected as part of a promotion.] I love my Samsung products. Lots of features that I’m having to learn how to use. I got the user manual online and keep it close.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of features!
on June 29, 2024
Posted by: mightyk
from McKinleyville, CA
[This review was collected as part of a promotion.] I really love my range! It has more features than I will probably ever use. Synching to the app is fast, easy, and convenient!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to keep using Samsung for our appliances.
on June 28, 2024
Posted by: holdenmath
from Old Orchard Beach, Maine
[This review was collected as part of a promotion.] We love our new Samsung Range. We replaced our old Samsung range - had it for about 10 years. It also freed space on our counter, as it has an air fryer. Gave our Ninja air fryer to our daughter!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US