Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
All rounder!
on July 6, 2024
Posted by: Ayan
from Bronx, New York
[This review was collected as part of a promotion.] Loving our new oven, specially the no pre heat air fry feature that heats up food in minutes. Smart things comes in handy that tells you if the stove or the oven are still in operation. A large oven capacity is a plus for us for a large batch of rolls and pastries.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on July 5, 2024
Posted by: LEB2
from Michigan
[This review was collected as part of a promotion.] I just bought the gas stove. The SmartThinks app is very useful to control the oven while away. I like cooking with gas. Not sure how useful the griddle will be.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove
on July 4, 2024
Posted by: Chrisdaz92
from Felton
[This review was collected as part of a promotion.] I love the fact that you can lock the buttons so your kids can’t play with it. I love the smart features and the fact that it has an air fryer built in. I would highly recommend this stove to anyone and everyone who may or may not be looking for a new kitchen product. You can’t go wrong with buying this stove. It is definitely a must purchase if I do say so myself.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
3
Stove top n oven
on July 3, 2024
Posted by: Cinkitten
[This review was collected as part of a promotion.] Stove top could heat up faster. Hard to set timer for anything. Air fryer takes along time to cool after using. The stove top is hard to keep shiny clean .
I would recommend this to a friend!
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy Rainly, Samsung Care, July 4, 2024
Greetings,
We appreciate you sharing your overall experience with your Samsung range. We are here to help.
I've included a link below for the steps if the cooktop has a temperature issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Also, here's a link for some tips on how to clean the electric cooktop. Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the links above, please see the model's user manual link below for the steps to set the timer on page 28.
https://downloadcenter.samsung.com/content/UM/202405/20240508153523135/01._IB_FULL_NE5000A_NE63A6515SS_EN.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung range.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147297792, which will help our team pull up your information.
^Rainly
We appreciate you sharing your overall experience with your Samsung range. We are here to help.
I've included a link below for the steps if the cooktop has a temperature issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Also, here's a link for some tips on how to clean the electric cooktop. Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the links above, please see the model's user manual link below for the steps to set the timer on page 28.
https://downloadcenter.samsung.com/content/UM/202405/20240508153523135/01._IB_FULL_NE5000A_NE63A6515SS_EN.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung range.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147297792, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
It's a very easy to operate.
on July 3, 2024
Posted by: Tookie
[This review was collected as part of a promotion.] I bought this item a few weeks ago, and so far it's great.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on July 2, 2024
Posted by: Jdazox
from Felton, DE
[This review was collected as part of a promotion.] This range is so beautiful! We got this about a month ago and it’s amazing! I love being able to lock the door especially with having littles around and I also love that the nobs lock as well. I think the app is a very cool feature since I can control the oven directly from my phone. I love having the air fry option for when I have to cook a larger quantity and can’t use my small one. I also love how many different options and settings there are!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Gas Stove
on June 30, 2024
Posted by: yuni
from Bothell, WA
[This review was collected as part of a promotion.] A great gas stove! We love the addition of the middle grill that you can take on and off. The oven part works great as well and we love the wifi integration.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on June 30, 2024
Posted by: chilcon
[This review was collected as part of a promotion.] I love my Samsung products. Lots of features that I’m having to learn how to use. I got the user manual online and keep it close.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US