Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Love all the features!!
on July 11, 2024
Posted by: Spontaneous142
from Parkersburg WV
[This review was collected as part of a promotion.] I bought the entire set of matching appliances back in March and have been completely happy with them in their entirety
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove
on July 11, 2024
Posted by: Ellbri
[This review was collected as part of a promotion.] Very nice stove, like that it has WiFi cooks very fast and very well, looks good too
Written by a customer while visiting Samsung US
Customer Rating
1
Gas oven sucks
on July 10, 2024
Posted by: Shannon
Never ever will I buy a Samsung product. My user guide is missing pages. Why why is there not just a normal clock button why. I have to spend 30 minutes trying to reset the clock every time the power goes out. Never again and can't wait to get rid of it
Response from Samsung USBy Rainly, Samsung Care, July 11, 2024
Hi Shannon,
We understand your disappointment in setting up the clock on your Samsung range. Let us assist you.
On page 15 of the model's user manual link below, you can check out the steps to properly set up the time on your Samsung range.
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
If, after following the steps, the issue persists, we highly suggest contacting us directly.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147320018, which will help our team pull up your information.
^Rainly
We understand your disappointment in setting up the clock on your Samsung range. Let us assist you.
On page 15 of the model's user manual link below, you can check out the steps to properly set up the time on your Samsung range.
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
If, after following the steps, the issue persists, we highly suggest contacting us directly.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147320018, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
2
wish I bought the plan Lasted a little over a year
on July 10, 2024
Posted by: akwalker
from Ann Arbor, MI
I liked it at first. It is a beautiful range. However, it only lasted a little over a year. It started flashing the clock at random times and would also reset it back to 12:00. One day the display went out and wouldn't come back on. The control panel was dead. The repair was too costly so we junked it and bought a slide in LG that has the controls on the front. It's a much cleaner look.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
1
Response from Samsung USBy Rainly, Samsung Care, July 11, 2024
Greetings,
We can imagine your frustration about the experience you had with your Samsung range. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
We can imagine your frustration about the experience you had with your Samsung range. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Better then expected
on July 9, 2024
Posted by: Dwolf
from Colorado Springs, Colorado
[This review was collected as part of a promotion.] Switched from electric glas top range to this samsung gas range and did not disappoint! The air fry feature works great and can't wait to try the griddle
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, loving it
on July 7, 2024
Posted by: Jody
[This review was collected as part of a promotion.] I’ve had a Samsung range in my last home. When looking for an upgrade I was happy to find what I wanted. I am extremely happy with Samsung ranges. Not sure what I think about the steam cleaning as it doesn’t work on burned pie filling, but it should work great for normal cleaning without the heat of a regular cleaning cycle.
Written by a customer while visiting Samsung US
Customer Rating
5
All rounder!
on July 6, 2024
Posted by: Ayan
from Bronx, New York
[This review was collected as part of a promotion.] Loving our new oven, specially the no pre heat air fry feature that heats up food in minutes. Smart things comes in handy that tells you if the stove or the oven are still in operation. A large oven capacity is a plus for us for a large batch of rolls and pastries.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on July 5, 2024
Posted by: LEB2
from Michigan
[This review was collected as part of a promotion.] I just bought the gas stove. The SmartThinks app is very useful to control the oven while away. I like cooking with gas. Not sure how useful the griddle will be.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US