Customer reviews from cuisinart.com
Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Average customer rating
4.2 out of 5
4.2
(66 Reviews)
Open Ratings Snapshot
Rating breakdown 66 reviews
5 Stars
38
4 Stars
15
3 Stars
4
2 Stars
4
1 Star
5
80%of customers recommend this product. 
(
44 out of 55
)
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Customer Reviews for Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Customer Rating
3 out of 5
3
Soft serve machine could be better
on July 27, 2023
Posted by: Lizz K
from Hinckley Oh
Gender:Female
Verified Purchase:Yes
Love the look & the handle to make an ice cream cone! However - it can only make enough to serve maybe 3-4 people & if you let the machine keep going (to try to add more ingredients to make more ice cream) the top pops off all the time! So it’s a bit frustrating & too difficult to use for any more than 2-3 people. Also the first plop of ice cream is always liquid due to the plastic opening melting the ice cream…I have the drum style cuisinart & will go back to using that exclusively. This machine is a start cuisunart - but needs some improving!
Recipes are out of this world good…
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Not Worth It - We Returned It
on August 4, 2023
Posted by: MrsJAA
Gender:Female
Verified Purchase:Yes
Unfortunately, this product was not worth the money!
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartSeptember 21, 2023
We are sorry to hear about your experience with your Cuisinart Mix It In Soft Serve Ice Cream Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Great Ice Cream Maker for Soft Serve
on August 9, 2023
Posted by: April R.
Verified Purchase:Yes
Lots of fun to make soft ice cream but there is a learning curve to how rich you want your ice cream. Tried the given recipe for chocolate and it turned out way too heavy and rich. Will modify the recipe until I get it just right for me by decreasing the heavy cream or blending with whole milk. No matter what, it’s a blast to use. Love the hidden cone holder. Nice touch!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Grandkids delight
on August 25, 2023
Posted by: Nonna B
from Ohio
Verified Purchase:Yes
The grandkids give it a 5 star rating, I give it a 4 because the shoot for the sprinkles is too messy. But the ice cream was the perfect consistency and tested great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Terrific Soft Serve Ice Cream Maker
on October 25, 2023
Posted by: StanS
from South Carolina
Gender:Male
Verified Purchase:Yes
Simple to use and makes the best soft serve ice cream ever!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great
on October 25, 2023
Posted by: Jack Ed
from Stamping Ground Kentucky
Gender:Male
Verified Purchase:Yes
Great for the great grandchildren. Easy to use and clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
ICE-48 Soft Serve Maker
on June 30, 2024
Posted by: Roush2k4
Verified Purchase:Yes
Received the ICE-48 as a Fathers Day Gift. I have used it several times with different recipes and it works well. The only flaw I see is that when the soft serve is truly ready, the machine has a hard time pushing it out of the chute consistently.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Disappointed
on July 3, 2024
Posted by: Jill H
from Los Angeles, Ca
Gender:Female
Verified Purchase:Yes
Did not mix well. Did not distribute ice cream well.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartJuly 5, 2024
Problem: Ice cream is not dispensing.
Solution:
• Correct consistency is key to dispensing. Begin checking consistency at least 5 minutes before specified
finish time.
• Once ice cream gets too thick, it will not be able to be dispensed. Should this happen, simply scoop ice cream
right from the ice cream bowl.
• When checking to see if consistency is correct for dispensing, test by dispensing once base starts getting thick.
If base is too soft or liquid, simply pour it back into the mix.
• Once ice cream does get to correct consistency, continue to dispense cups or cones until ice cream is
completely dispensed.
Written by a customer while visiting cuisinart.com
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