Disappointed in the machine. The instructions aren't clear and all I have gotten is soup so far, whereas other machines have brought on ice cream. It looks cool just doesn’t work. Sprinkles go everywhere so need a big bowl. I liked the recipe book. I just am disappointed overall.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart Mix It In Soft Serve Ice Cream Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
I bought this soft serve ice cream maker so my grandkids would have something to do when they come to visit. We made our first batch and their first response was, “this is the best ice cream I’ve ever had”, I guess that saids it all. Putting it together and the preparation of the ice cream was so easy. I give it two thumbs up!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Used this to make ice cream for 5 kids plus 2 adults! Only took about 30 minutes for the ice cream to be ready. I used vanilla ice cream recipe from the book. The kids said it was the best I’ve cream they ever had before they knew I made the ice cream from scratch! The mix ins part is a bit messy as it really shoots out but I think that probably adds to the fun for the kids lol. I expected the bowl to thaw out much faster than it actually did. We had a great maiden voyage with this little machine!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I have used it three times following directions. It has not worked once. I am going to give it one more try. I am very upset by this given it’s promise and cost
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
The owner’s manual includes a lot of recipes for ice creams, sorbets, frozen drinks, and sauces. I just mix everything together ahead of time in my blender, then keep the pitcher of the ice cream base in the refrigerator until about 30 minutes before I’m ready to serve. Turn on the machine, pour in the base, and that’s it. I really like the extra features too: 3 topping holders/dispensers, a sauce warmer, and an ice cream cone holder.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com