Customer reviews from cuisinart.com
Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Average customer rating
4.1
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
43
4 Stars
19
3 Stars
6
2 Stars
6
1 Star
5
78%of customers recommend this product.
(
49 out of
63)
Customer Reviews for Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Posted by: Doug ny
from Uny
Gender:Male
Verified Purchase:Yes
Decent but not great. Motor gets bogged quickly and you need to manually scrape sides as mixing
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: CA.K
from Littleton CO
Gender:Female
Verified Purchase:Yes
Disappointed in the machine. The instructions aren't clear and all I have gotten is soup so far, whereas other machines have brought on ice cream. It looks cool just doesn’t work. Sprinkles go everywhere so need a big bowl. I liked the recipe book. I just am disappointed overall.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart Mix It In Soft Serve Ice Cream Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: John New Port Richey, FL
from FL
Gender:Male
Verified Purchase:Yes
This item yields great ice cream and is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Need to pre-chill the ice cream mixture in freezer
on January 26, 2025
Posted by: IceCreamFiend
Verified Purchase:Yes
The first time I used it, the ice cream didn't get thick or hard enough. It was like ice cream soup. I followed the instructions precisely - preparing the mixture ahead of time and refrigerating, and freezing the bowl in a chest freezer for 24 hours. After doing some research online, I found a suggestion that the ice cream mixture should be placed in the freezer for approximately 30 minutes before placing it into the ice cream maker. This has been the key. Still need to fine-tune the texture/thickness/consistency, but I'm happy to find that this has a much creamier texture than the old home-made ice cream freezers did.
Written by a customer while visiting cuisinart.com
Posted by: GOStone
from Pittsburg, CA
Gender:Female
Verified Purchase:Yes
I bought this soft serve ice cream maker so my grandkids would have something to do when they come to visit. We made our first batch and their first response was, “this is the best ice cream I’ve ever had”, I guess that saids it all. Putting it together and the preparation of the ice cream was so easy. I give it two thumbs up!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: NEileen
from Ny
Gender:Female
Verified Purchase:Yes
I have used it three times following directions. It has not worked once. I am going to give it one more try. I am very upset by this given it’s promise and cost
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Mama Stuch
Gender:Female
Verified Purchase:Yes
Paddles struggle to churn the ice cream, the motor sounds like it is going to blow up, grinds and moans
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: LisaP88
Gender:Female
Verified Purchase:Yes
Used this to make ice cream for 5 kids plus 2 adults! Only took about 30 minutes for the ice cream to be ready. I used vanilla ice cream recipe from the book. The kids said it was the best I’ve cream they ever had before they knew I made the ice cream from scratch! The mix ins part is a bit messy as it really shoots out but I think that probably adds to the fun for the kids lol. I expected the bowl to thaw out much faster than it actually did. We had a great maiden voyage with this little machine!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com