Customer reviews from cuisinart.com
Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Average customer rating
4.1
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
43
4 Stars
20
3 Stars
6
2 Stars
6
1 Star
5
78%of customers recommend this product.
(
50 out of
64)
Customer Reviews for Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Posted by: Doug ny
from Uny
Gender:Male
Verified Purchase:Yes
Decent but not great. Motor gets bogged quickly and you need to manually scrape sides as mixing
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: CA.K
from Littleton CO
Gender:Female
Verified Purchase:Yes
Disappointed in the machine. The instructions aren't clear and all I have gotten is soup so far, whereas other machines have brought on ice cream. It looks cool just doesn’t work. Sprinkles go everywhere so need a big bowl. I liked the recipe book. I just am disappointed overall.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart Mix It In Soft Serve Ice Cream Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: NEileen
from Ny
Gender:Female
Verified Purchase:Yes
I have used it three times following directions. It has not worked once. I am going to give it one more try. I am very upset by this given it’s promise and cost
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: John New Port Richey, FL
from FL
Gender:Male
Verified Purchase:Yes
This item yields great ice cream and is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mama Stuch
Gender:Female
Verified Purchase:Yes
Paddles struggle to churn the ice cream, the motor sounds like it is going to blow up, grinds and moans
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Dmvp
from Bay Area, CA
Gender:Female
Verified Purchase:Yes
Need to get the timing exactly right and not look away for a second or else the ice cream will get too hard to dispense through soft serve maker despite following directions. Maybe it's a better slushy maker/frozen cocktail maker. Toppings dispenser shot toppings onto the floor more than on ice cream. Pretty loud while operating. Want to love it, but could be a lot better.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart Mix It In Soft Serve Ice Cream Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: GOStone
from Pittsburg, CA
Gender:Female
Verified Purchase:Yes
I bought this soft serve ice cream maker so my grandkids would have something to do when they come to visit. We made our first batch and their first response was, “this is the best ice cream I’ve ever had”, I guess that saids it all. Putting it together and the preparation of the ice cream was so easy. I give it two thumbs up!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jill H
from Los Angeles, Ca
Gender:Female
Verified Purchase:Yes
Did not mix well. Did not distribute ice cream well.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 5, 2024
Problem: Ice cream is not dispensing.
Solution:
• Correct consistency is key to dispensing. Begin checking consistency at least 5 minutes before specified
finish time.
• Once ice cream gets too thick, it will not be able to be dispensed. Should this happen, simply scoop ice cream
right from the ice cream bowl.
• When checking to see if consistency is correct for dispensing, test by dispensing once base starts getting thick.
If base is too soft or liquid, simply pour it back into the mix.
• Once ice cream does get to correct consistency, continue to dispense cups or cones until ice cream is
completely dispensed.
Solution:
• Correct consistency is key to dispensing. Begin checking consistency at least 5 minutes before specified
finish time.
• Once ice cream gets too thick, it will not be able to be dispensed. Should this happen, simply scoop ice cream
right from the ice cream bowl.
• When checking to see if consistency is correct for dispensing, test by dispensing once base starts getting thick.
If base is too soft or liquid, simply pour it back into the mix.
• Once ice cream does get to correct consistency, continue to dispense cups or cones until ice cream is
completely dispensed.
Written by a customer while visiting cuisinart.com