Customer reviews from cuisinart.com
Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Average customer rating
4.1
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
46
4 Stars
23
3 Stars
6
2 Stars
6
1 Star
7
76%of customers recommend this product.
(
53 out of
70)
Customer Reviews for Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Customer Rating
5
Reliable Soft Serve Maker for Ice Cream Enthusiast
on March 30, 2026
Posted by: Marie Redfield
Verified Purchase:Yes
I purchased this soft serve ice cream maker for my husband, who loves soft serve ice cream. While there are some drawbacks—such as needing to freeze the tub a day in advance and chill the ingredients before use—we were very pleased with its performance on the first try. It’s wonderful to be able to make organic ice cream at home whenever we want.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jo Carol
from Alabama
Gender:Female
Verified Purchase:Yes
Not user friendly, candy dispenser was hard to use.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Snoopy24
from Kansas
Gender:Female
Verified Purchase:Yes
Can not get my auger to fit down tight enough to seal up so I can pour my ice cream mix in to the freezer. Can't make any ice cream. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: May V.
from Orange, CA
Gender:Female
Verified Purchase:Yes
I received this product as a gift and I was able to use it. I am satisfied with the outcome of my first soft ice cream I made. Excited to use it again for another flavor ice cream.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Need to pre-chill the ice cream mixture in freezer
on January 26, 2025
Posted by: IceCreamFiend
Verified Purchase:Yes
The first time I used it, the ice cream didn't get thick or hard enough. It was like ice cream soup. I followed the instructions precisely - preparing the mixture ahead of time and refrigerating, and freezing the bowl in a chest freezer for 24 hours. After doing some research online, I found a suggestion that the ice cream mixture should be placed in the freezer for approximately 30 minutes before placing it into the ice cream maker. This has been the key. Still need to fine-tune the texture/thickness/consistency, but I'm happy to find that this has a much creamier texture than the old home-made ice cream freezers did.
Written by a customer while visiting cuisinart.com
Posted by: HockeyMomOfFour
from Long Island,NY
Gender:Female
Verified Purchase:Yes
The recipes are great and instructions are easy to follow. Ice- cream is delicious and freezes well. Mix-in option so-so; i didn’t try sprinkles - but they’d probably work well. East to clean. The main complaint I have is how much ice-cream is left on the paddle and inside the drum after it stops dispensing. I spend more time getting ice cream out of the machine after it’s done because it’s just too much to waste.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anthony cir
from Ohio
Gender:Male
Verified Purchase:Yes
Great maker love the ease of use. Very easy to clean
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Francesca33
Gender:Female
Verified Purchase:Yes
Have used only once, so far so good. Have to use it more, I do like that everything was easy to disassemble and wash.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com