Customer reviews from cuisinart.com
Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Average customer rating
4
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
46
4 Stars
23
3 Stars
7
2 Stars
7
1 Star
7
74%of customers recommend this product.
(
53 out of
72)
Customer Reviews for Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Posted by: Nikkilw3kids
Gender:Female
Verified Purchase:Yes
I absolutely love my Cuisinart Mix It In Soft Serve Ice Cream Maker! The ice cream does not take long to make. My first time making I followed the directions and the recipe given in the booklet provided and it was a breeze. Also very delicious! I can’t wait to try other flavors.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Yikes!
on June 20, 2025
Posted by: Kat98
Used mine for years. Looks like the price has doubled over the last three years! Is this gouging?!
Written by a customer while visiting cuisinart.com
Posted by: TT78
from Waterford, MI
Gender:Female
Verified Purchase:Yes
I bought this because I love soft serve! It’s a lot of fun! We loved being able to load the toppings in the little compartments. We have used it a couple times now. And although I love it, there were a couple downfalls. One, lots of pieces to clean after use. Not hard to clean, but there are many parts
Two, the ice cream got too thick at one point because it got very frozen in the mixing bowl. This caused the machine to stop working. Because the mixer wasn’t turning, we couldn’t serve the ice cream. We had to wait for the machine motor to cool down before it would operate again. This took about 15-20 minutes
Three, once the mixing bowl starts defrosting, the ice cream starts melting. So, you have a limited window for your ice cream party. It’s not a problem if you have everybody eating ice cream. But it makes quite a bit and it does need to be eaten fairly soon. On a good note, you can save any leftovers in an airtight bowl in the freezer to eat later.
Overall, I’m happy with our purchase and we have really enjoyed our ice cream parties!
Two, the ice cream got too thick at one point because it got very frozen in the mixing bowl. This caused the machine to stop working. Because the mixer wasn’t turning, we couldn’t serve the ice cream. We had to wait for the machine motor to cool down before it would operate again. This took about 15-20 minutes
Three, once the mixing bowl starts defrosting, the ice cream starts melting. So, you have a limited window for your ice cream party. It’s not a problem if you have everybody eating ice cream. But it makes quite a bit and it does need to be eaten fairly soon. On a good note, you can save any leftovers in an airtight bowl in the freezer to eat later.
Overall, I’m happy with our purchase and we have really enjoyed our ice cream parties!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Italian medallion
from Rutherford county, NC
Gender:Female
Verified Purchase:Yes
Very easy to use, comes with recipes, quick clean up, and delicious ice cream.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
The soft serve will harden up quickly should watch
on February 6, 2025
Posted by: Quilter Deb
from Texas
Gender:Female
Verified Purchase:Yes
I like the recipes that comes with it. You have to watch the ice cream if you want soft serve. It will get hard really quick. Love it.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Need to pre-chill the ice cream mixture in freezer
on January 26, 2025
Posted by: IceCreamFiend
Verified Purchase:Yes
The first time I used it, the ice cream didn't get thick or hard enough. It was like ice cream soup. I followed the instructions precisely - preparing the mixture ahead of time and refrigerating, and freezing the bowl in a chest freezer for 24 hours. After doing some research online, I found a suggestion that the ice cream mixture should be placed in the freezer for approximately 30 minutes before placing it into the ice cream maker. This has been the key. Still need to fine-tune the texture/thickness/consistency, but I'm happy to find that this has a much creamier texture than the old home-made ice cream freezers did.
Written by a customer while visiting cuisinart.com
Posted by: Mama Stuch
Gender:Female
Verified Purchase:Yes
Paddles struggle to churn the ice cream, the motor sounds like it is going to blow up, grinds and moans
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: AJen
from DC
Gender:Female
Verified Purchase:Yes
The machine is finicky - so far I haven't been able to achieve the right consistency for smooth/not soupy soft serve. I also wish it folded down or was more compact. Finally, the toppings dispenser has proven unnecessary. Would appreciate them if they mixed into the ice cream automatically.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 9, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com