Customer reviews from cuisinart.com
Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Average customer rating
4.1
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
43
4 Stars
20
3 Stars
6
2 Stars
6
1 Star
5
78%of customers recommend this product.
(
50 out of
64)
Customer Reviews for Cuisinart - Mix It In Soft Serve Ice Cream Maker - White
Posted by: LisaP88
Gender:Female
Verified Purchase:Yes
Used this to make ice cream for 5 kids plus 2 adults! Only took about 30 minutes for the ice cream to be ready. I used vanilla ice cream recipe from the book. The kids said it was the best I’ve cream they ever had before they knew I made the ice cream from scratch! The mix ins part is a bit messy as it really shoots out but I think that probably adds to the fun for the kids lol. I expected the bowl to thaw out much faster than it actually did. We had a great maiden voyage with this little machine!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Usually a fan.
from Cody, Nebraska.
Gender:Female
Verified Purchase:Yes
Disappointed. I expected more from this brand. It’s noisy and if your mixer bowl is not frozen to “super” it will not freeze the ice cream and there’s no good way to recover your ingredients. You have to let them go all over the counter or down the sink. Terrible options. Freezing the bowl in the freezer compartment of your refrigerator is not good enough, even though it seems frozen solid. Also, provided you get everything right in the making of ice cream, the dispensing is not a smooth continuous flow of ice cream like you would expect. It’s short little chunks of soft ice cream. Delicious, but not beautiful.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart Mix It In Soft Serve Ice Cream Maker by Cuisinart. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: DeniseF
from Hatboro, PA
Gender:Female
Verified Purchase:Yes
You can only make a little bit and if the bowl is not frozen, it doesn't work. You really need 2 bowls.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart Mix It In Soft Serve Ice Cream Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: AJen
from DC
Gender:Female
Verified Purchase:Yes
The machine is finicky - so far I haven't been able to achieve the right consistency for smooth/not soupy soft serve. I also wish it folded down or was more compact. Finally, the toppings dispenser has proven unnecessary. Would appreciate them if they mixed into the ice cream automatically.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 9, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Lizz K
from Hinckley Oh
Gender:Female
Verified Purchase:Yes
Love the look & the handle to make an ice cream cone! However - it can only make enough to serve maybe 3-4 people & if you let the machine keep going (to try to add more ingredients to make more ice cream) the top pops off all the time! So it’s a bit frustrating & too difficult to use for any more than 2-3 people. Also the first plop of ice cream is always liquid due to the plastic opening melting the ice cream…I have the drum style cuisinart & will go back to using that exclusively. This machine is a start cuisunart - but needs some improving!
Recipes are out of this world good…
Recipes are out of this world good…
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Deepak
from Vienna, VA
Gender:Male
Verified Purchase:Yes
Worked as mentioned in operating manual. Ice cream turned out nicely. Great appliance!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Past Behavin"
Gender:Male
Verified Purchase:Yes
Typical well made Cuisinart quality. The only I'm not fond of is having to freeze the internal bowl for several hours in the freezer. Since the unit has no freezing mechanism, the frozen bowl has to provide all the cooling. Secondly once you make the mixture yo have to refrigerate is as well for a few hours. Nice unit, but you need to be OK with a one batch per day and done
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JWyatt
Verified Purchase:Yes
Works great I've always wanted one and im not disappointed
Written by a customer while visiting cuisinart.com