Customer reviews from bosch-home.com
Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with Self-Cleaning Condenser - White
Average customer rating
3.9
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
34
4 Stars
16
3 Stars
6
2 Stars
2
1 Star
10
73%of customers recommend this product.
(
44 out of
60)
Customer Reviews for Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with Self-Cleaning Condenser - White
Customer Rating
3
Too small
on January 5, 2025
Posted by: Nathan
[This review was collected as part of a promotion.] Machine is too small, can't really dry a normal sized load everything is still a bit damp.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, January 6, 2025
Hi Nathan, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with this appliance and for any inconvenience. Your feedback is valuable and will be forwarded to our product design team for their consideration. If you have any additional questions or concerns, we invite you to call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Typical European dryer
on June 29, 2025
Posted by: Ruben
[This review was collected as part of a promotion.] Love the WiFi connection feature, however the dryer doesn't dry clothing thoroughly. I always have to set it to extra drying for it to dry. American dryers never have this problem. I've lived in Europe and damp clothing was a typical problem there. I would recommend another brand.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, July 3, 2025
Hi Ruben, thanks for your review. We are sorry to hear that you are experiencing drying issues with your dryer. The following link offers tips on how to maximize drying: https://bit.ly/40x4h2Y should this not resolve your issue, please contact our Customer Support team at 1-800-944-2904, who will be happy to assist you with real-time troubleshooting. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great!
on January 9, 2026
Posted by: tyler
Semi-compact, pretty quiet, very effective (which was a surprise, considering its a condenser dryer). Automatic draining of the collected water is my favorite feature.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Beware, Do not buy this dryer
on February 1, 2026
Posted by: jscottwa
Purchased the stackable 500 series washer/dryer combo with the heat pump. I previously had the condensing dryer but decided to replace the set when the bearings went out on the washer. The heat pump dryer literally does not dry. You will hear the heat pump come on ocasionally but literally the clothes will flop around for 3-4 hours and still come out wet. You can set the dryness level to the max of 4, yep still wet. This thing is a complete lemon and I have major regrets spending the $$$$ for something energy efficient that runs for half a day without drying my clothes. Do NOT buy.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, BSH, February 3, 2026
Thank you for your review. We're truly sorry that your dryer hasn't met your expectations, as we always strive for excellence in our products. We are committed to providing you with a better experience and are standing by to help. Feel free to connect with our customer care team at 1-800-944-2904 or BoschCare@bshg.com for further support.
Written by a customer while visiting bosch-home.com