Customer reviews from bosch-home.com
Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with Self-Cleaning Condenser - White
Average customer rating
4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
33
4 Stars
16
3 Stars
6
2 Stars
1
1 Star
9
75%of customers recommend this product.
(
43 out of
57)
Customer Reviews for Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with Self-Cleaning Condenser - White
Customer Rating
3
Ehh
on March 24, 2023
Posted by: Dani
[This review was collected as part of a promotion.] Alright I guess
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, March 27, 2023
Hi Dani, thanks for your review. We value your feedback and it will be forwarded to our product team. If you have any questions pertaining to service, please contact our customer service team at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Elated
on December 1, 2023
Posted by: Household
We enjoyed using Bosch's washer and dryer for 20 years and can't wait to start using their new series 500.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Economic Beauty
on October 20, 2021
Posted by: Scott
[This review was collected as part of a promotion.] After my failing equipment and hearing about heat pump technology, I was so excited to see this available in the 500 Series dryer. This was nearly the only product meeting and exceeding my expectations!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Bosch Washer/Dryer
on December 13, 2021
Posted by: Bosch
I am very unhappy with the Dryer. The settings do not work as they should and I have to keep adding time. The clothes come out a wrinkled mess even with the wrinkle block on. The Washer seems ok but the "clean drum" signal has come on twice now and we have only had it a short time. That means you either have to run it empty on extra hot or do a load of laundry on extra hot - which I never do. I would not recommend these to anyone.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 16, 2021
Hi Bosch, thank you for your review and we're sorry to hear of your disappointment with your dryer. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Sure saves on $$s and does NOT use any natural gas
on February 21, 2022
Posted by: Piccolo
[This review was collected as part of a promotion.] IT's FAB!! We puchaasdd as part of our energy conservation efforts since we believew PG&E Executives, BoD members & all their vulture Capitalist Hedge Fund Gangster Cronies should be behind bars for 25 years! Cuts down our gas consumpton a lot. Next will be 18x400W PV paneis, induction cooktop and heat-pump for our Lennox furnace.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Took Some Time Adjusting to It
on March 11, 2022
Posted by: Alan G
[This review was collected as part of a promotion.] This dryer sat in the living room of our condo for 8 weeks waiting for the corresponding washer to arrive. The delay was caused by supply chain issues. When the washer finally arrived (we moved up to a series 800 washer rather than wait any longer), it finally got installed. We do about 3-5 loads of wash a week given the size of the compact duo. This was the first experience we have had with a ventless unit having moved from a house with a large electric dryer that vented to the outside. We have been running it on the cotton/dry setting as per the reviews and manual, the clothes do come out a little moist. For those that are too damp to put away, we will run a short timed cycle and that all that's needed. The unit is pretty quiet and sits in a small laundry closet right outside my home office. The noise is not objectionable and I have seen no need to close my door.
The lone issue is that installation was not carefully done. The drain hose must have crimped up when the slid the unit into the closet (this was not Bosch's fault). Rather than having them come out and fix this, we have been manually emptying the condensation tank which is not a big issue as the kitchen sink is only about 15 feet away. Unfortunately, the installers did not leave the small plug with us when they left. I called Bosch and they quickly sent a replacement kit out that contained the plug at no cost.
I look forward to seeing how the appliance holds up in the long term. If it ever does need servicing and they have to pull it out, we will ge the hose problem fixed but right now it just works and works well.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Dries well
on April 6, 2022
Posted by: Kathy
[This review was collected as part of a promotion.] Does a good job. Wish controls were less complicated and more similar to older models
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Love No Venting
on May 17, 2022
Posted by: Corporate Dancer
[This review was collected as part of a promotion.] I like the unit as it fits my small space, the only criticism is that even with small hose in drain, the water still collects in catch basin,
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com