Customer reviews from bosch-home.com
Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with Self-Cleaning Condenser - White
Average customer rating
4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
33
4 Stars
16
3 Stars
6
2 Stars
1
1 Star
9
75%of customers recommend this product.
(
43 out of
57)
Customer Reviews for Bosch - 500 Series 4 Cu. Ft. Stackable Smart Electric Dryer with Self-Cleaning Condenser - White
Customer Rating
1
WET CLOTHES
on May 25, 2021
Posted by: TJCi
Listen to the reviews. My clothes are wet and hanging all over the house to dry. THIS DOES NOT DRY CLOTHES.
No, I would not recommend this to a friend.
Response from bosch-home.comBy SA, CS, August 6, 2021
Hi TJCi, thank you again for providing your review on this dryer model. As we mentioned in our previous response, we're sorry to hear you're not getting great drying results and we would like to learn more to see how we can help. Your satisfaction is very important to us so a member of our team will be reaching out to you shortly to gather more details. We do thank you for your patience and look forward to helping get this resolved.
Written by a customer while visiting bosch-home.com
Customer Rating
5
great dryer
on April 14, 2021
Posted by: axschumer
[This review was collected as part of a promotion.] takes some getting used to a heat pump dryer but i love the options and number of programs
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Sensor drying useless
on September 21, 2021
Posted by: dryer review
[This review was collected as part of a promotion.] If you are in the US, and purchasing this dryer based on sensor drying, you will be disappointed. I have used Cupboard dry as well as Cupboard dry plus and clothes are always damp. This leaves me with Timed Dry option. Purchased it for the size and features, and very disappointed that I cannot use the features
Response from bosch-home.comBy CM, CS, September 22, 2021
Hi dryer review, thank you for your review and we're sorry to hear of your disappointment with your dryer. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Dries sheets very well
on October 26, 2021
Posted by: Pat A.
[This review was collected as part of a promotion.] I was pleasantly surprised that my laundry dries quicker than expected. The new heat pump technology dries in the same amount of time as my previous external vented dryer. It dries sheets more quickly.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Very energy efficient!
on May 26, 2022
Posted by: Ameuro
I have the Serie 8 heat pump dryer in my house in Europe. It's fantastic! I am looking to get the same heat pump dryer here in the States but haven't seen it advertised. The reviews here on the Serie 5 appear to reflect the American expectations that clothes come out of the dryer super heated. It's much better for the life of the clothes to be gently heated instead of almost fried. I'm skeptical of the reviews here on the Serie 5 given my very positive experience with the Serie 8.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
quiet, efficient, great design, great features, in
on September 2, 2022
Posted by: garden
[This review was collected as part of a promotion.] short , terrific!!!!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Good Dryer
on February 9, 2022
Posted by: bb23456
[This review was collected as part of a promotion.] The cycles are a bit useless. The sensor does is overreactive. Other than that, it is a great dryer.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Some Honest Thoughts
on February 19, 2022
Posted by: A Loyal Bosch Customer
[This review was collected as part of a promotion.] I appreciate this opportunity to share my “honest thoughts” about our newly purchased Bosch washer and dryer. Though each unit is quite lovely in appearance—both models are far too electronically sophisticated with superfluous features we will never use.
There's something to be said for the elegance, simplicity and reliability of the older Bosch washer and dryer we owned with their manual buttons and simple choices. Temperature: cold, warm, hot. Spin Speed: low, medium, high. Dryer: damp, dry, very dry. I understand the motivation to remain a step ahead of the competition, but some of these new electronic features are downright silly. Why not save money and manufacture a reliable appliance with fewer bells and whistles? Most of these new features are not important to consumers.
I also find it very difficult to dislodge the lint from your new lint filters. I fear the filter’s netting will prove far too fragile “to create lasting memories.”
I apologize for sending you such negative feedback, but feel strongly about these issues and thank you for providing this forum to share our thoughts.
No, I would not recommend this to a friend.
Response from bosch-home.comBy SA, CS, February 21, 2022
Dear Loyal Bosch Customer, we truly appreciate your review on your Bosch washer and dryer. Its valuable feedback such as this that allows us to find ways to improve and to provide our customers with the quality products they need and want. Your comments will be forwarded to our laundry care team for their review. In the meantime, if you need help with any of these features, please give our 24/7 customer support team a call at 800-944-2904. One of our Bosch representatives would love to help more. Thank you again.
Written by a customer while visiting bosch-home.com