Customer reviews from greenworkstools.com
Greenworks - Pro Electric Pressure Washer up to 2300 PSI at 1.2 GPM - Green
Average customer rating
4.6
(1,627 Reviews)
Rating breakdown 1,627 reviews
5 Stars
1,269
4 Stars
245
3 Stars
36
2 Stars
26
1 Star
51
93%of customers recommend this product.
(
1,375 out of
1,471)
Customer Reviews for Greenworks - Pro Electric Pressure Washer up to 2300 PSI at 1.2 GPM - Green
Customer Rating
1
High pressure fitting sheared off! Poor design
on April 16, 2022
Posted by: CraigO
from Ottsville, Pa
Gender:Male
I purchased the 2300 psi electric pressure washer, model # GPW2300 back on 4-19-20.
THE HIGH PRESSURE HOSE CONNECTOR SHEARED OFF AT THE BASE OF THE MOTOR AT THE CLIP FITTING! This is a POOR design at the HP fitting area since it is a VERY THIN cast aluminum base. I was very careful using the Power Washer- I never yanked or pulled hard on the washer!
THE HIGH PRESSURE HOSE CONNECTOR SHEARED OFF AT THE BASE OF THE MOTOR AT THE CLIP FITTING! This is a POOR design at the HP fitting area since it is a VERY THIN cast aluminum base. I was very careful using the Power Washer- I never yanked or pulled hard on the washer!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Car, April 18, 2022
Hello CraigO,
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the pressure washer hose. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the pressure washer handy so that we can gather all necessary details and complete troubleshooting with you.
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the pressure washer hose. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the pressure washer handy so that we can gather all necessary details and complete troubleshooting with you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Pressure Washer for the price, does what it's suppose to do
on May 10, 2021
Posted by: Anonymous
from Tri-State Area
Verified Purchase:Yes
This product does the job of a gas pressure washer, Greenworks knew what they were doing on this one
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Lousy Support
on May 16, 2022
Posted by: AnnoyedBuyer
from Rochester, NY
Gender:Male
We bought this product and it had a defective pressure hose. We tried to call the support number several times and all we do is hang on the phone for 30 minutes or more without a response.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello,
We understand your concerns and want you to know that we take our customer service experience very seriously. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
I am glad to see that you have called in and one of our helpline representatives was able to assist you regarding this matter.
We understand your concerns and want you to know that we take our customer service experience very seriously. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
I am glad to see that you have called in and one of our helpline representatives was able to assist you regarding this matter.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Pretty Dang Cool Pressure Washer
on January 11, 2022
Posted by: OWDTT
from Ocala, FL
Gender:Male
I have to say that this thing is fantastic! I have a much larger gas engine pressure washer but wanted something that would't rip the paint off the boat or truck. This is the one! Works great and i'm doing the stuff that my larger one does with no troubles! Mine has issues with the main handle, there were no holes drilled through it for the hose holder so they are sending me the new handle, unfortunately it will take a few weeks, could have just sent me a new machine in a couple of days lol... my wife isn't to happy about the hose lying on the floor right now but she's impressed with the device as it's something she can easily use without the wrist pain of the bigger one when holding the handle on the gun for long periods of time. I thought I was going to have an issues with the delay but I kind of like it as it gives me time to point the wand where I want it. My other one just comes on and jerks my hand, this one is delayed but smooth. I can't believe the difference when you stop pressure washing, everything is quiet! I am always rushing with my gas one, this one there is no rushing at all! All in all a great product and great support, like always! I
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it!
on August 24, 2021
Posted by: Coach Dave
from Golden Colorado
Gender:Male
I bought this to be able to pressure wash my deck and it's actually more powerful than I expected it to be. it's going to be a great tool for cleaning my windows the cars very versatile and I'm very glad I bought it.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cleans any surface like a whistle!
on February 25, 2021
Posted by: BOSOX FAN
from Boston
This thing can blast dirt and grime off of any surface with ease! Well worth the price. I'm recommending this to all my friends.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Keeps cutting off
on March 5, 2022
Posted by: Ron 0830
from Hoover, Al
Gender:Male
Reading other reviews, I must have gotten the lemon. It runs a few minutes, tries to run, cuts off. Must reset. Wait about 15 minutes. Then the same is repeated. Looked online. Following all suggestions. Called Gardenworks. Got same info as on line. I just want to swap it out for one that works. Used less than 6 times. It is a pain in the lower digestive system.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 7, 2022
Hello Ron 0830,
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself.
We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible.
It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved. Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble and willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying the issue mentioned.
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself.
We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible.
It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved. Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble and willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying the issue mentioned.
Written by a customer while visiting greenworkstools.com
Posted by: Jerjessalex
Verified Purchase:Yes
Perfect pressure washer for around the house. Since I received it i have used it for everything I can think of. Works good from small jobs to large jobs. Definitely will recommend to my friends!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com