The rice cooker is not good for brown rice it seems the rice is not fully cooked even though I soaked the rice overnight. And with the white rice there is a side of the cooker that the rice was soggy. Compared with my old Zojirushi Micom 3 don't like my new cooker.😭.
Response from zojirushi.comBy Customer Service, February 22, 2023
Thank you for sharing your experience. It's quite a difference from a Micom to a Conventional rice cooker. Usually when the rice is soggy is due to the amount of water to rice used. If you are cooking other types of rice other than short grain white rice in this rice cooker, some adjustments may be required. Please reach out to our Customer Service Team and they can help you troubleshoot the issue and get you cooking great rice in your NHS rice cooker.
Love Zojirushi rice cookers, the only brand our family will use. Fun finish on the black version and the small size is perfect for singles and even small families.
I purchased this rice cooker on the recommendation of a friend. It arrived quickly. The rice cooker is so fast and easy to use. The instructions are simple. The rice turns out perfectly. It is easy to clean. My teenage son loves it and uses it weekly. He makes the white rice for our dinners and then uses the leftovers to make fried rice. Very happy with the quality and efficiency of this product. I would recommend it, as well.
Basic and easy, fast and fluffy, just what I wanted. My previous model was too large for my smaller family, and had lost its lid gasket but was still adequate but the difference is astonishing. Just on and off.
[This review was collected as part of a promotion.] My family and I have used Zojirushi products for decades now and we always end up coming back to Zojirushi when we try other brands. They are long lasting appliances that have yet to fail us and go beyond in satisfying our every need. Even our grandmother's enjoy the rice made with this!