Customer reviews from zojirushi.com
Zojirushi - 3 Cup Rice Cooker/Steamer - Black
Average customer rating
4.7
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
71
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
3
93%of customers recommend this product.
(
66 out of
71)
Customer Reviews for Zojirushi - 3 Cup Rice Cooker/Steamer - Black
Posted by: Alycya
from Minneapolis-Saint Paul
Gender:Female
Verified Purchase:Yes
This is the greatest rice cooker in the world !!! I had one I purchased 10 years ago and replaced it with the exact same model !! I love it !!!!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Gman
Verified Purchase:Yes
I purchased this product because it was supposed to be a steamer with basket and it is just a cooker and no basket, steamed rice is much healthier for you, so I might have to purchase a different product somewhere else
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, December 28, 2023
Thank you for sharing your thoughts. The NHS-06 is the small size of this model which doesn't inlcude a steaming basket and due to it's small size it is unable to steam properly. We want to assure you that our larger models do include a steaming basket that may work better for your needs. When it comes to cooking rice, we recommend our tried and tested three-step method that involves soaking, cooking, and steaming the rice. This particular model will cook the rice, and if you don't open the lid immediately after it's done, you can steam the rice by leaving it in the rice cooker for 15 minutes so you get rice cooked to perfection. We understand your concern for the health benefits of rice and we assure you that our rice cooker cooking method is just as healthy as just steaming the rice. It does not add any unhealthy ingredients or remove any nutrients from the rice. We hope this helps, and please feel free to reach out to us with any further questions or concerns.
Written by a customer while visiting zojirushi.com
Posted by: Catherine L.
from Portland, Oregon
Gender:Female
Verified Purchase:Yes
My first one worked great for about 20 years. Hoping for the same (or longer!) for this one.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
1
Does not work
on February 1, 2024
Posted by: Cazz
from California
Gender:Female
I purchased this with all the great reviews thinking it was just what I needed bit it doesn't work. The rice is still hard. We eat rice everyday day with dinner.
Response from zojirushi.comBy Zojirushi Customer Support, February 2, 2024
Thank you so much for sharing your experience with your rice cooker! We appreciate your feedback. This model is one of our most basic rice cookers and doesn't have automatic soaking or steaming features. These two steps are important in achieving perfectly cooked rice.
For best results, we recommend soaking white rice for 30 minutes before cooking and leaving the lid closed for 15 minutes after cooking to let the rice fully cook and fluff up. That way, you'll get perfectly cooked rice every time! If you have any questions or concerns, please don't hesitate to reach out to our friendly Customer Service Team at https://www.zojirushi.com/app/customer_service/entry. They are always happy to help!
For best results, we recommend soaking white rice for 30 minutes before cooking and leaving the lid closed for 15 minutes after cooking to let the rice fully cook and fluff up. That way, you'll get perfectly cooked rice every time! If you have any questions or concerns, please don't hesitate to reach out to our friendly Customer Service Team at https://www.zojirushi.com/app/customer_service/entry. They are always happy to help!
Written by a customer while visiting zojirushi.com
Posted by: Ken S
from Mesa, AZ
Gender:Male
Verified Purchase:Yes
Great rice cooker. Bought one for my girlfriend as well and we both love them! Cooks perfect rice!
No, I would not recommend this to a friend.
Written by a customer while visiting zojirushi.com
Posted by: arrj
from Minneapolis MN
Gender:Female
Verified Purchase:Yes
Perfect small size for our small family. Easy to use; no confusing digital display or multiple buttons. Just click one button and wait for perfectly fluffy rice everytime.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: FPBK
from LA
Gender:Female
Verified Purchase:Yes
Works well, we wanted a basic rice cooker that also can be used as a steamer. The steam does spout everywhere, but read a tip to cover the whole with the rice spoon.
Response from zojirushi.comBy Zojirushi Customer Support, February 16, 2024
We are so happy to hear that this rice cooker fit your needs. As for the steam issue, this can happen if there is too much excess starch in the rice, or too much water has been added. First, we recommend rinsing the rice really well to make sure all the excess starch is removed. The water should run somewhat clear. Then be sure to follow the water lines in the pan corresponding to the number of cups of rice you are cooking. If you have any questions or need additional assistance, please reach out to us: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Posted by: Liisa
from Silver Spring, Maryland
Gender:Female
Verified Purchase:Yes
I can't believe I lived without a rice cooker for all these years! The mini rice cooker is perfect for our 2-person household - it stores easily in a small space and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com