I purchased this product because it was supposed to be a steamer with basket and it is just a cooker and no basket, steamed rice is much healthier for you, so I might have to purchase a different product somewhere else
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, December 28, 2023
Thank you for sharing your thoughts. The NHS-06 is the small size of this model which doesn't inlcude a steaming basket and due to it's small size it is unable to steam properly. We want to assure you that our larger models do include a steaming basket that may work better for your needs. When it comes to cooking rice, we recommend our tried and tested three-step method that involves soaking, cooking, and steaming the rice. This particular model will cook the rice, and if you don't open the lid immediately after it's done, you can steam the rice by leaving it in the rice cooker for 15 minutes so you get rice cooked to perfection. We understand your concern for the health benefits of rice and we assure you that our rice cooker cooking method is just as healthy as just steaming the rice. It does not add any unhealthy ingredients or remove any nutrients from the rice. We hope this helps, and please feel free to reach out to us with any further questions or concerns.
Written by a customer while visiting zojirushi.com
My first one worked great for about 20 years. Hoping for the same (or longer!) for this one.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
1
Does not work
on February 1, 2024
Posted by: Cazz
from California
Gender:Female
I purchased this with all the great reviews thinking it was just what I needed bit it doesn't work. The rice is still hard. We eat rice everyday day with dinner.
Response from zojirushi.comBy Zojirushi Customer Support, February 2, 2024
Thank you so much for sharing your experience with your rice cooker! We appreciate your feedback. This model is one of our most basic rice cookers and doesn't have automatic soaking or steaming features. These two steps are important in achieving perfectly cooked rice. For best results, we recommend soaking white rice for 30 minutes before cooking and leaving the lid closed for 15 minutes after cooking to let the rice fully cook and fluff up. That way, you'll get perfectly cooked rice every time! If you have any questions or concerns, please don't hesitate to reach out to our friendly Customer Service Team at https://www.zojirushi.com/app/customer_service/entry. They are always happy to help!
Written by a customer while visiting zojirushi.com