Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
E-File is often difficult
on March 19, 2026
Posted by: EG58
from CA
E-File failed with stated reason that my application was out of date and needed to be updated. I had bought it the day before. After several attempts and getting the same answer after checking the version, I had to print 62 pages and take both Fed and State with paper and handwritten checks to the Post Office. It was the first year I filed for a Trust, and perhaps the credentials weren't correct, or the first one had to be filed hard copy. I doubt it was because I had an "outdated version".
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lots of problems
on March 19, 2026
Posted by: ScarinD
from FL
Lots of problems this year. Seems the infrastructure is outdated causing a lot of grief for the user. Adding a roof to the asset list didn't work out. The guiding text was out of date for the subcategories for the roof. Then disposing of the rental because I sold it was glitchy. It ran through QBI screens twice, the second time I was advised to set QBI to no by AI. This was not clear from TurboTax. Even filling out this review is glitchy. 3 stars is generous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
PA schedule D lack of support
on March 19, 2026
Posted by: Rae 7
from Pennsylvania
Turbo Tax did not support PA state returns for Schedule D supporting statement. TT Pro helped me understand this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on March 19, 2026
Posted by: victor smayra
from ca
accurate and easy help is great will do it next year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax For Business Errors That Can't Be Fixed
on March 19, 2026
Posted by: Anonymous
from Illinois
I have TurboTax for Business to file for my Grandchild Trusts. It keeps saying that I have an error in the Illinois State calculations. But I can find no way to fix it AND YOUR HELP IS ABYSMAL.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Most difficult software ever.
on March 19, 2026
Posted by: DebT1234
from SC
I was in software support my entire career of 42 years, and this is the most frustrating software I've ever tried to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Had an Issue...
on March 18, 2026
Posted by: Curt the Squirt
from FL
I do not understand why market discount could not be 0.00 and could not find an answer.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
State level Trust filings need some improvement
on March 18, 2026
Posted by: TexacoMike
from Michigan
Federal Tax features are good, but the state level is not great. Michigan MI-1041 gave little direction and did not include the necessary forms that needed to be filed by default. For the price being charged I shouldn't have to go grab forms from the IRS website because turbotax doesn't populate them, and after manually filling them out, doesn't format them correctly to be printed. And why am I even printing the Michigan MI-1041 form in the first place, because Turbotax business could not electronically file it!
Written by a customer while visiting turbotax.intuit.com