Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Really disappointed in the Software this year
on March 20, 2026
Posted by: Will86NY
from NY
I will say this has been the worst year filing taxes for me. The staff at TurboTax has been amazing but the product has been horrible. The new way to get a W2 for my S-corp through off my year and now I am filing an amendment but the product is inflexible.
I used it for a trust, it worked well enough, but it would be nice to be able to import 1099's from brokerages, banks, etc., like the personal version does. Also it doesn't show the "running" refund or payment do like the personal version does, you don't see it unless you look at the form view or when you are filing. Also despite having a capital loss carryover the previous year for the state, I was never asked or prompted in anyway about it this year. I had to find where to enter it on the form view. If I didn't know to look for it, I would have had to pay a lot more on the trust's state taxes.
Two topics: one ACCURACY, one SUPPORT 1) I allowed the step-by-step to ask me questions for my complex trust but then checked in Forms view. On Form 1041-ES Wks, Line 15 was a zero (0). Line 16 asked me to subtract line 15 from 14c. It was wrong by several hundred dollars. Earlier I had checked this line and it was off by a couple THOUSAND dollars. Apparently has problem subtracting 0 from a number. I manually fixed it on the form.
2) I was ready to submit, and TurboTax Business said I needed to download an update (I had checked yesterday... new for today). After I did this, my Schedule K-1 Worksheet for Estates and Trusts form changed Part III Beneficiary share of current year other items - line 14, code A Tax-exempt interest income. Dropped by almost two thousand. Also changed my K-1. Odd since the original number was called out on my 1099-DIV as tax exempt interest. I saw nowhere to fix this, so I submitted with the change.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Ease to file w2 or 1099 forms Window size needs to be resizable
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
everything was going great until, I fund a very Big error on this last update. when using the TurboTax Business desktop app 2025, you cant import your 1099s anymore, or its more complicated, also the 1099Div is a problem because you cant import them or filling it manual, everything change, the part for ROC of the 1099 dont apear anywere. so you cant put them lol. they should go back to previews versions, where you imput your 1099 form and thats it, it calculate everything automatic, same for W2s. lol
The TurboTax format with simple questions is easy to use. All changes and updates to the 1120s form is automatically accommodated into the questions. This is my 13th year of using TurboTax business, and I would highly recommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Form 1041 Trust does not generate a Schedule F or any Forms required for Schedule F in easy answer or the form drop down menu. Schedule F, Form 4562 Depreciation and Asset Entry are only available under View, Forms, Schedule F. Then corrections have to be made from the previous year form.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Unable to choose "Qualified Disability Trust" other than in Forms mode. When Foreign Tax Credit is appropriate, have to correct the amount on ln 18 in Form 1116 since it pulls an incorrect amount. The flag points to the correct amount on 1041, but the inserted amount is wrong since it uses the wrong exemption amount. I.e. Form 1116 isn't communicating correctly with For 541.