Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
SHAME ON TUIRBOTAX FOR MISREPRESENTATION
on March 21, 2026
Posted by: BH115
from CA
The product works adequately. A couple items are worth noting:
1) Input spaces are limited - 2 or 3 items/lines in some cases where several more are needed. There needs to be a better 'help' screen to let the user know multiple item should be entered directly onto the form.
2) This is an Intuit product and I use Quickbooks. I have historically used the desktop version of QB, but Intuit caused so much pain in terms of subscription cost and poor support for the product, they got what they wanted - I migrated over the Quickbooks Online (QBOL). I purchased this version of TurboTax as it said it would transfer files from Quickbooks. After my purchase and as I started to use the product, I was then informed that it cannot transfer from the online version of Quickbooks. To me, that was an horrific misrepresentation of the product. Absolutely without excuse - taken as an outright lie. On top of that insult, I then had to have someone hand-key all the operating information for the year. That cost me a fair amount of money. Had I known of the product limitations and attendant cost, I would have likely hired out my taxes to a third party. Win for you this year, but ABSOLUTE DISGUST on my part. Shame on Turbotax and Intuit!
1) Input spaces are limited - 2 or 3 items/lines in some cases where several more are needed. There needs to be a better 'help' screen to let the user know multiple item should be entered directly onto the form.
2) This is an Intuit product and I use Quickbooks. I have historically used the desktop version of QB, but Intuit caused so much pain in terms of subscription cost and poor support for the product, they got what they wanted - I migrated over the Quickbooks Online (QBOL). I purchased this version of TurboTax as it said it would transfer files from Quickbooks. After my purchase and as I started to use the product, I was then informed that it cannot transfer from the online version of Quickbooks. To me, that was an horrific misrepresentation of the product. Absolutely without excuse - taken as an outright lie. On top of that insult, I then had to have someone hand-key all the operating information for the year. That cost me a fair amount of money. Had I known of the product limitations and attendant cost, I would have likely hired out my taxes to a third party. Win for you this year, but ABSOLUTE DISGUST on my part. Shame on Turbotax and Intuit!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax file upload glitch
on March 21, 2026
Posted by: Anonymous
from california
Turbotax Business has a glitch: it turns out that if the file for form 8453 FE is too large, the entire tax return will not transmit, earning an Error 2 message. i think others have noted this defect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cumbersome
on March 21, 2026
Posted by: Familystop
from Colorado
I had trou1099 Dividends reporting. Spent lots of time online trying to figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Business for Trusts is incomplete
on March 21, 2026
Posted by: biltmore4me
from North Carolina
I would like for TurboTax to cover North Carolina D-407 "Estates and Trusts Income Tax Return".
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still not as good as the personal version.
on March 21, 2026
Posted by: Fanaticx
from ca
Still doesn't get everything perfect, there's always something I have to dig into to figure out why the form didn't get the info it needed from the interview.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Totally Failed to follow IRC Reporting for Grantor
on March 21, 2026
Posted by: Scruffy Curmudgeon
from GA
Totally Failed to follow IRC Reporting for Grantor Trust process
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No
on March 21, 2026
Posted by: Stupid0617
from south carolina
This is ridiculous asking for a review while I am trying to file my taxes. Wake UP!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Business - This program is difficult!
on March 20, 2026
Posted by: MarkPfeil01
from Texas
TurboTax Business? I need a program for TRUSTS. This program does more than Trusts and appears to be intermixing the programs. I know for a trust, we do not file a tax return for the state, but your program indicates that we should, but you did not have a program for Texas filing, very confusing. Also, I could not keep a person from receiving a K-1 if I loaded a distribution of funds to them. So, did not indicate the distribution of funds. So return is not 100% accurate do to that.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com