Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
A simple return made complicated by Turbo Tax
on March 22, 2026
Posted by: Nardo2026
from PA
Pretty poor product. I'll use one more year. Tried this to save money for a basic trust return. The templates to fill out the return are poorly designed. Also, when you go to e-file it will not give you good guidance of what to correct to complete e-file correctly. Had to print out Federal and State return and mail in. Would not recommend to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Business Needs a Little Work
on March 22, 2026
Posted by: Us Too
from Virginia
Every year I have the same problems with TurboTax Business. It does not transfer over the correct asset and capital information, and I have fix the Capital Reconciliation worksheet by hand. Once that is done, then Income Reconciliation is out of balance, and I have to fix that balance worksheet by hand.
Also, when I first run the Federal Error Check, I typically get a huge number of errors, almost all of which are questions on forms that were not filled out, because TurboTax did not ask the questions during the Step by Step interview process. Waste's a bunch of time manually entering all this information that should have been automatically entered in by TurboTax Business.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is normally good--just not for trust fil
on March 22, 2026
Posted by: LJL9
from CA
Use Business to record B trust. Always have to search because forms always end up showing trust owes money when everything has been distributed so should be 0. Something is not transferring and has not done so for several years. This simple tax takes longer than necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TERRIBLE
on March 22, 2026
Posted by: HELEN DE
from NYS
I WOULD LIKE TO GIVE NO STARS. I USED TURBO TAX FOR BUSINESS FOR A C CORP. THE FEREAL RETURN WAS SUBMITTED WITH NO PROBLEM. THE NYS KEEPS TELLING ME THEY NEED ONE MORE THING BUT THEY DO NOT SPECIFICALLY TELL ME WHAT THE ONE THING IS. I KEEP GOING BACK EVERY TIME AND STILL CAN'T FIND WHAT THE THING IS THAT IS MISSING. I'M SO DISGUSTED WITH THE PROGRAM AND WILL PROBABLY HAVE TO SEND IT BY MAIL. CAN YOU FIX THIS PROBLEM
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Sucks!
on March 22, 2026
Posted by: TurboTaxJunkAlreadyUsed
from Illinois
This is the last time I use turbo tax professional for a simple trust. It is stupid! The software cannot determine a calendar year is 01/01/2025 through 12/31/2025. I have to file Federal by mail. Because it has $3 in capital gains it is now a complex trust? I don't think so! It's solution to 199A and QBI requirements is hire a tax professional. Why do I spend $220 plus on a software this ignorant! For Year 2026 I ill just give this very simple trust return to a tax professional, get it completed correctly and spend less money!!! This is why I utilize HandR Block for 5 personal returns I do!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 21, 2026
Posted by: wuxipinblue
from WA
I used this product for more than 10 years. It is very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on March 21, 2026
Posted by: RA Acg
from Florida
Your AI help needs help - did not answer any of my questions but was able to go to forms and figure it out myself.
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got the job done
on March 21, 2026
Posted by: Wish I were an accountant
from IN
I got the taxes done and was able to e-file. I would have liked to be able to do the state taxes for a trust as well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com