Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
Expand categories and better filing instructions
on March 23, 2026
Posted by: Improvement Suggestions
from Colorado
Business deduction categories are not as complete in Home and Business software. This year I had to file an amended return because I forgot to enter 50% of business meal expenses.
The instructions for mailing an amended return were not correct. They continued to be the same as for e-filing the Federal return. On the state return there was not a separate form to send to the state to indicate it was an amended return and again the instructions were the same as for the initial filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Doing taxes is Fun
on March 23, 2026
Posted by: PicoFama
from ID
Friendly and responsive experience. Really good software.
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on March 23, 2026
Posted by: SS4STEVE
from mn
Spent hours trying to e-file my Wisconsin 1041. Software kept highlighting an error. Software wanted the Foreign Provence where I lived. I inputed a US address. Tried to override/ignore this entry hundreds of times. Finally went through. No Idea!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as helpful as I'd hoped; poor quality control
on March 23, 2026
Posted by: gmlehmann
from NC
I hoped it would be easier than typing into the forms manually. It is marginally easier, but there's not nearly as much support as I expected. There are so many places where I was asked "do you need to attach form XXX?" or "are you going to take this credit?" with minimal context provided. I mean - if I already know what all the forms and credits are and which ones apply to me, why wouldn't I just save the money and fill out the forms by hand? Also - there's an ERROR in the NC state form that causes the returns to fail review every time, and it's not correctable by the user. Based on the online discussions, the error has been there since at least the 2024 version. So happy I paid extra for the state form so that it could fail review every time, making it impossible for me to know if there were actually any legitimate concerns with the final return. Actually, after writing this, I feel like 2 stars might be overly generous. Very disappointing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Meh
on March 23, 2026
Posted by: use37
from Massachusetts
-: limited help from TurboTax experts, spend a lot of time reading thru user comments instead
+: easy transfer to state return
+: easy transfer to state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awsome
on March 23, 2026
Posted by: Mikpet
from 2329 Lakemoor Dr. SW
Easy to use without additional need for assistance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 23, 2026
Posted by: Robert in SCarolina
from SC
This year Turbotax was awful. The updating and downloading was the worst it has ever been. I filed late because of how terrrible the software worked. I've been using Turbotax for more than 20 years and I am very disappointed this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Business Missing Key Capability
on March 22, 2026
Posted by: clavalley
from CA
I was unable to e-file because Turbo Tax doesn't allow me to enter an explanation for why the estate is still open after 2 years. This is the only reason I bought Turbo Tax Business so I'm extremely disappointed. I will not purchase Turbo Tax Business again.
Written by a customer while visiting turbotax.intuit.com