Not enough explanation of forms, no running total of taxes owed. I had to search in the support forum for too many topics, and those results were not curated so I couldn't assess whether the answers were correct or not - is a 5 year-old answer still reliable? I have no idea!
easy to use although as I get older I struggle with the verbiage....still keep using..appreciate the software upload...trying to get comfortable with uploading my documents though
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Product is helpful but got hung up on the Wisconsin section as the program kept telling me to enter a foreign country and province even though I am in the USA.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Great to have access to tax pros same day and to haver audit protection
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Accuracy and interface what else to write don't know
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Experts made the recommendations I needed. Thank you very much.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
There were 3 issues that I encountered this year in filling Form 1120 for the 12th time. First, I could not get past ErrorCheck because it kept requiring K-1 information even though it did not apply. Gerald helped me delete that form and fix the problem. Then, I could not print a preview before filing. I saw many others had this problem; but I followed the Expert's advice and was able to print from a PDF. Finally, I could not e-file because it could not find the files that I had attached even though the location was correct. i had to re-attach those files.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.