Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5 out of 5
5
Easy to Use!
on March 25, 2026
Posted by: ACAC1
from TX
Turbo tax is easy to use, you can never go wrong with it, highly recommend it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax is terrible.
on March 25, 2026
Posted by: Hazel A
from TX
I have used Turbo Tax for business returns for many years. This has been one of the worst experiences with this program that I've ever had. The program initially mis-calculated the special depreciation allowance by disallowing an asset from the special depreciation deduction that had been carried forward from previous years. This was eventually corrected but the incorrect return had already been e-filed to meet the filing deadline. When amending the return in error, Turbo tax would not allow me to e-file the amended return. This had cost me a tremendous amount of time and aggravation that I had never experienced before. Considering other tax prep options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TIME CONSUMING AND CONFUSING SOFTWARE FOR A STATE
on March 25, 2026
Posted by: DJK51
from LOUISIANA
TOOK VERY LONG TO FIGURE OUT ERRORS! COULD BE A BETTER SOFTWARE!
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good, but room for improvement.
on March 25, 2026
Posted by: Karen911
from NC
My first year using turbo tax business. Questions could be explained a bit better for the novice. I actually used Chat GPT to explain things in turbo tax when I wasn't sure. I have great difficulty and frustration using any support tools that I am aware of.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Tool
on March 25, 2026
Posted by: Anonymous
from California
This is a very easy to use software. I also check accuracy. Easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
It Sucks
on March 25, 2026
Posted by: PssedOffPerson
from Florida, if you must know.
It sucks that there isn't a Mac Version. Not fair for me to have to ALSO buy Paralells so that I can run your application
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
TurboTax Business was a waste of money this year
on March 25, 2026
Posted by: Al K CTO
from Florida
Very poor experience with 2025 TurboTax Business this year. Not compatible with Bernstein Wealth management importing. Put data into fields that just caused errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Couldn't use MAC
on March 25, 2026
Posted by: Kelsbells114
from Florida
I was not able to use my personal computer to download this product as I have a MAC. This was inconvenient.
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
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