Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
Works...need to bring back common-sense features
on September 16, 2026
Posted by: Tobias2026
from Southeast
Works fairly well overall all but lacking user friendly features such as being able to edit or change the PDF attachment(s) to be sent with the return when doing an efile transmittal. This is basic and should be an easy feature to include in the event attached the wrong pdf or include a manually created extension form. Also, pulling the plug on the program working with Windows 10 is an insult because not everyone upgraded to Windows 11 and it does not make sense to have to purchase a new computer in order to file taxes.
This product when combined with Quickbooks is the absolute WORST. no compatibility. Cannot export QBO to TTD. I am a former big 4 CPA, listed company CFO, current VC, This product suite embarrassingly bad. I only use is for a side hustle. the worst I will find another solution
I've used both the desktop and online versions and like them both pretty well. The desktop version is intuitive but a little clunky. The online version is more refined but a little more cumbersome to navigate.
TurboTax Business interface and user experience have not been updated for many years. Things are often outrageously buried in different places - hard to find and hard to achieve. A lot of screens have absolutely no guidance or help, so unless you know the entire tax law by heart, you would need to spend a week reading to find all the information. Even using AI for help cannot ease the process much. There is no search. Clicking on the "Search" button opens a completely useless chat that is never even a bit relevant. If it miraculously finds a relevant topic, then the link to it is broken. In forms mode, where you eventually end up, as the step-by-step is often useless, there are fields all over with absolutely no labels or explanation - just input boxes that you have to figure out if you can. It is 2026, yet TurboTax doesn't see it as necessary to even make all states compatible for e-filing - I had to snail mail my MN state return.