Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
TT IS GOOD IF USED LAST YEAR AND KEPT GOOD NOTES
on April 7, 2026
Posted by: TT TOMTOMTOMTOM
from MA
I DONT TRUST THAT INTUIT IS GIVING BEST PRICE OR PRODUCT POSSIBLE, PARTICULARY THE FIDUCIARY RETURN
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax preparer
on April 7, 2026
Posted by: Anonymous
from texas
I am using this excellent software 15 years! And I'm going to continue using it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Problems and frustrations
on April 7, 2026
Posted by: StillHill
from CT
I had to ammend a return I prepared with this product. It doesn't seem to know what to do once I complete the changes and isn't helpful in working through the ammended return filing process since it won't let me efile but won't let me print a copy to send to the state since state requires efiling.
Also I had to move the product to a different computer and it took me over 1`0 minutes to get throught the CAPTCHA process only to tell me it expired when I stepped away from the computer for a few minutes and I had to restart the gods damned proccess. Last year using turbotax for business and personal returns!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you Turbotax
on April 7, 2026
Posted by: Evyyyy
from California
Love the step by step questions to navigate filing. However the help options are more limited in the desktop option and it required I use other online resources to navigate the questions. the online version is more updated and offers more resources.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Awful product for Trusts
on April 6, 2026
Posted by: Mick444
from Oregon
Needed for a Trust. Would not download info from my broker. Would not file for the state of Oregon for the Trust. Help topics not always helpful. Basically near useless for a Trust.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
User
on April 6, 2026
Posted by: User12345678990
from Georgia
Release Notes??? Release Notes??? Release Notes??? Release Notes???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 6, 2026
Posted by: jagadesh
from fl
it is great and awesome and i like it very much and will always use it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Business software worked really well
on April 6, 2026
Posted by: Travis7861
from WA
Your Chatbot is not good and should work like a large language model
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com