Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Turbo Tax needs a complete rewrite!
on April 8, 2026
Posted by: TexasDeeDee
from Texas
Worst year filing yet!! Turbo Tax tells me a form is missing....Well, why didn't Turbo Tax generate it? Entering interest and dividends is very cumbersome with unneccessary scrolling up and down. Import does not work if a person is trustee of two different trusts! Info is mixed on the returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Dissapointed this year again
on April 8, 2026
Posted by: Linda M Tekkie
from NJ
No win10 or Android support for desktop turbotax. Had to purchase a new win11 computer to do my taxes. Consider developing an Android version of turbotax. Could not pull last year's turbotax from old win10 to new win11 computer to use as a basis for this year's turbotax. Big dissapointment. Main reason that I use turbotax is this ability. Still no online version for sub-chapter S 1120S tax forms. So I'm guessing you don't plan on moving 1120S to online? It's been years now. Disappointed again. Ridiculous amount of advertising the online version THAT HAS NO SUB-CHAPTER S SUPPORT! Turn the advertising off when it's not a solution. You're losing me as a customer year by year. Hire some people or use an LLM that can improve and support these issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Business software is OK
on April 8, 2026
Posted by: Dave106
from CT
I was happy with the Business software until I had to amend a Form 1065. Amending it was easy enough, but it left me with no direction as to where to mail Form 1065X when the previous 1065 was e-filed. It should have allowed me to e-file, and if that was not an option, it should have listed addresses.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problem Uploading 1099
on April 8, 2026
Posted by: Vickig46
from Nevada
Unable to upload Financial Institution Form 1099 Composite & Year End Summary from Charles Schwab into Tax file/form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax had a glitch this year for business stat
on April 8, 2026
Posted by: Business123
from Michigan
For Intuit, absolute terrible customer service. The representatives that answer the phone have no clue what you are talking about or how to help. They have to put you on hold for every question and ask someone else. Then they put you on hold and don't come back, someone else answers and you start all over. After an hour and a half they just try to get you to purchase another turbo tax desktop (when you already have it, they just are not smart enough to help). Next time you actually call Turbo tax and after you actually get a human on the phone, she helps you in minutes! I gave 3 stars because Intuit gets zero or negative 1 and turbo tax representative gets 5!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for Business is outstanding
on April 8, 2026
Posted by: NMD1959
from Massachusetts
Love this product completed the Trust taxes that my account normally prepares in hour what a great product
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Business - A little better than nothing.
on April 8, 2026
Posted by: Mikr157
from CT
Could not import data from bank. Errors are hard to understand and find problems. Does not total columns automatically. Does not fill in info from prior sheets. What it does is very basic.
I'm longtime user of TurboTax for individuals which I find very good. This is far behind in comparison.
I'm longtime user of TurboTax for individuals which I find very good. This is far behind in comparison.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Error check bug with checking sold dates on stock
on April 8, 2026
Posted by: Cordell1
from Utah
Error check incorrectly identified the date 06/13/2025 as not being in the current year. When I chose 09/12/2025, it worked fine.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com